Director of Enterprise Systems
Director of Enterprise Systems
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$ 100000 - 115000
1 Vacancy
Job Description
PLEASE NOTE WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:
Northern Essex Community College:
THE COLLEGE:Northern Essex Community College (NECC) serves about 5000 credit students each semester on two campuses located in the beautiful historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an awardwinning Student OneStop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently we have constructed a new 44000 square foot health technologies facility the Dr. Ibrahim ElHefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.
The College has been building an organizational culture that values initiative and innovation and seeks to identify and develop the strengths in students faculty staff and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decisionmaking. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengthsbased institutionwide professional development; and in our tenyear involvement as a Leader College in Achieving the Dream a national network of community colleges dedicated to using data to close student achievement gaps.
We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40 Hispanic students NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.
We seek leaders who are committed to the community college mission actively engaged in promoting diversity and prepared to use their unique strengths and innovation with the goal of student success.
Job Description:
POSITION: FullTime Director of Enterprise Systems (Director):Management Information Systems Department; Haverhill Campus with occasional travel to the Lawrence Campus 45 Franklin St.; 37.5 hours per week Monday through Friday 8:30am 5:00pm; NonUnit Professional Position; In person position
SUMMARY:The Director of Enterprise Systems is a handson leader responsible for coordinating the implementation development integration and maintenance of enterprise business applications including information systems web applications and various database systems while ensuring adherence to security protocols and best practices. The Director is an exceptional communicator and collaborator that works with campus stakeholders and serves as a key leader in the planning design and implementation of a broad set of administrative and academic applications databases and services. As a member of the NECC Information Technology Services leadership team the director will assist in the development for plans and budgets for products and services as well as developing the strategic plan for the Information Technology Services department that aligns with the overall mission of the college. This position is in person based on our Haverhill MA location and as such the successful candidate must be able to commute to campus and travel to our Lawrence location as needed.
RESPONSIBILITIES:
- Provide support and strong management for the system administration of the Banner ERP and the daily support of the Colleges ongoing evolution of its investigation implementation and integrations within Ellucian Higher Education EcoSystem or other thirdparty software enterprise applications.
- Oversee vendor engagements supporting ERP System upgrades or process improvements for business and/or academic areas.
- Develop and implement Banner and associated administrative systems change management communication planning testing procedures and programming documentation guidelines.
- Provide technical leadership and functional support for NECCs enterprise applications; implement/support enterprise system integrations and application development work; provide advice and handson assistance to the development team for integration and custom application development efforts.
- Provide technical leadership and functional support for the implementation of enterprisewide administrative and student information systems and integration with other applications and systems; determines fiscal requirements and prepares budgetary recommendations.
- Collaborate with other ITS leaders to establish goals implement plans and direct data governance efforts.
- Work closely with stakeholders to understand business and academic needs and identify appropriate opportunities for solutions and continued innovation of technical capabilities that align with agreed upon business requirements.
- Collaborate effectively with external resources such as consultants and vendors on new/existing technology implementations including upgrades patches integrations with business applications enhancements to existing products and new software implementations.
- Conduct feasibility studies for new requests; research and make recommendations on products and services to facilitate build/buy and cost/benefit decisions.
- Review new software features and other changes related to application support and development efforts; support the development team in the resolution of issues relevant to application performance/stability and corrective actions for any outages.
- Use coaching mentorship skill development and recognition to build and sustain a highperforming team with strong community engagement and sense of belonging.
- Comply with college policies guidelines/standards and best practices for the implementation of information systems; maintains a clear understanding and compliance with state and Federal laws and regulations related to the confidentiality and security of information.
- Assists with college initiatives for reporting and business intelligence analytics data warehouses and collegewide reporting tools and adhoc reporting support.
- Serves on a crossfunctional data governance committee and its associated working groups to identify and resolve datarelated issues in alignment with broader organizational goals and objectives.
- Ensure software implementations meet WCAG standards.
- Perform other duties as assigned.
PLEASE NOTE WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:
- Bachelors degree in a technologyrelated field along with five years of related experience.
- Significant technical and operational experience with Ellucian Banner or similar ERP system.
- Demonstrated knowledge of relational databases and programming with SQL and/or PL/SQL with demonstrated ability to develop reports and/or create enhancements to systems.
- Experience with scripting languages (Bash Korn Perl Powershell) C Java HTML or Groovy.
- Experience designing building deploying and maintaining third party integrations between existing systems and downstream recipients.
- Strong interpersonal skills with the ability to effectively communicate with people at varying levels of digital and data fluency is important; ability to establish collaborative and positive working relationships throughout the college community is a significant required skill.
- Possess a high degree of integrity relative to computer and security and confidentiality of information.
- Ability to manage a diverse set of projects and people; Provide leadership to the development team.
- Demonstrated ability to plan and manage all aspects of an information system implementation and/or enhancement project.
- Excellent analytical skills and the ability to translate business process and information management requirements into functional specifications.
- Strong knowledge of Red Hat Linux system administration.
- The ability to work effectively with a diverse faculty staff and student body.
PREFERRED QUALIFICATIONS:
- Experience within the Ellucian EcoSystem: Degree Works Recruit CRM Elevate Portal Cloud Services Ethos Identity Management etc.
- Expertise in one of the Banner modules: Student Financial Aid Accounts Receivable Finance Human Resources.
- Experience with other Customer Relationship Management (CRM) Software
- Experience with next generation ETL tools and data lake/warehouse/mart technology.
- Experience with software application deployment in a cloudbased infrastructure such as AWS or Azure.
- Strong project management skills PM preferred
- Experience with reporting tools such as Argos Toad PL/SQL Developer Tableau
- Bilingual (Spanish/English)
- Experience working with and supporting a culturally diverse population
BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.
Additional Information:
SALARY:Anticipated starting salary range is $100000.00 $115000.00 annually with complete fringe benefit package including competitive health insurance dental insurance basic life insurance longterm disability insurance paid sick vacation and personal leave educational benefits for employee/spouse/dependents and excellent retirement benefits.
ANTICIPATED START DATE: ASAP
Application Instructions:
TO APPLY:To be considered for this position click on the Apply Now button you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:
- Cover Letter describing your qualifications and/or how you may be best suited for the role
- Resume/CV
Review of applications will begin 5 business days from the posting date and will continue until the position is filled.
**Please note that finalist candidates will be asked to provide contact information for three 3 professional references including current supervisor (or at least two previous supervisors)
DEADLINE:Open until filled
Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color national origin sex disability religion age veteran or military status genetic information gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972 the Americans with Disabilities Act of 1990 Section 504 of the Rehabilitation Act of 1973 Title VII of the Civil Rights Act of 1964 and other applicable statues and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination harassment retaliation or sexual violence shall be referred to the Colleges Affirmative Action Officer/Title IX Coordinator Elizabete Trelegan (Assistant Director of Human Resources B/ the Massachusetts Commission Against Discrimination the Equal Employment Opportunities Commission or the United States Department of Educations Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Prospective employees are encouraged to review the Colleges Annual Security Report (ASR) in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act which can be found on the disclosure page of the Colleges website at: for a Job
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Required Experience:
Director
Employment Type
Full-Time
