B13 IT Hardware Management Specialist Level 1Reliability
B13 IT Hardware Management Specialist Level 1Reliability
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Job Description
Position: B.13 IT Hardware Management Specialist (L1 (Ottawa)
Location: Ottawa ON
Job ID#: n/a
Mandatory Skills: 5 Years experience
Rate/Salary: Negotiable
Start Date: April 2023
Duration: Contract Position 6 month extendable)
Security Clearance Required: Reliability Status
Language Requirements: English
JOB INFORMATION:
Our end client a Government of Canada department has provided to Partner Departments Level 1 and Level 2 Workplace Technology Support Services. WTS is also responsible for the planning installation maintenance and support of the Workplace Technology environment : user workstations networked printers peripherals and software.
Our client requires external resources to assist with this work and will establish a Supply arrangement with qualified technical support firms upon which it can draw from.
SCOPE OF WORK
Task Description:
The selected contractor will report to the Team Leader of the Workplace Technology Hardware Management team (WTHM) and will work in conjunction with the Workplace Technology Services group/staff (WTS). The tasks the Contractor will be expected to perform include but are not limited to the following:
IT Hardware Management Involved in several phases of the IT Asset Management lifecycle for WTS using ITIL processes.
IT Asset receive shipments validate against packing slips and update databases
Asset tagging tracking and data updates throughout lifecycle via databases or generic mailboxes
Warehousing / inventory management / physical control (secure storage)
Ship/deliver IT Asset inventory to service centres users or regional deployment centres
IT Asset physical inventories
IT Asset triage and preparation for disposal
IT Asset data sanitization and secure destruction of hard drives (shredding)
Monitor stock levels; identify and initiate requests for client based on minimum stock levels
Coordinate and complete IT Asset reviews/audits on behalf of the division
Lifting and moving equipment weighing up to 25lbs
Liaise with internal and external clients and service providers
Drive minivan in the Gatineau/Ottawa region (must have valid drivers licence)
Other duties:
Develop and/or maintain process mapping and documentation for WTHM deliverables
Assist the Team Leader in his/her deliverables as required
Provide support to other members of the team as required
Constraints:
The Contractor must provide their services onsite during regular work hours (between 8:00 and 16:00 hrs) Monday through Friday generally not exceeding 37.5 hours per week. It is expected though that the Contractor will work extended hours as required. As such the Contractor must indicate their availability to work extended hours.
The Contractor providing the services must be fluent in English and/or in French (speaking reading and writing) to communicate to senior management management and team members.
Location of Work:
Work will be conducted from a workstations located in the NCA region (Gatineau/Ottawa).
Required Grids Include the following:
MANDATORY REQUIREMENTS
Name:
Mandatory Criteria B.13 IT Hardware Management Specialist Level 1
M.#
Mandatory Requirements
Met or Not Met:
Demonstrated Experience
M1
** All experience must be gained by bid issuance date **
Asset tagging & tracking and database updates throughout lifecycle via databases or generic mailboxes
Warehousing / inventory management / physical control (secure storage)
Receive shipments of IT Assets validate against packing slips and update databases
** All experience must be gained by bid issuance date**
Liaise with internal and external clients and service providers.
** All experience must be gained by bid issuance date **
Name:
Rated Criteria B.13 IT Hardware Management Specialist Level 1
R#
Point Rated Requirements
Maximum Points
Score
Demonstrated Experience
R1
10 points for every year up to a maximum of 20 points.
** All experience must be gained by bid issuance date **
/20
10 points for every year up to a maximum of 20 points
** All experience must be gained by bid issuance date **
/20
IT Asset physical inventories (desktops & Enterprise data centres)
10 points for every year up to a maximum of 20 points.
** All experience must be gained by bid issuance date **
/20
5 points for every year up to a maximum of 10 points.
** All experience must be gained by bid issuance date **
/10
5 points for every year up to a maximum of 10 points.
** All experience must be gained by bid issuance date **
/10
5 points for every year up to a maximum of 20 points.
** All experience must be gained by bid issuance date **
/20
Total Points Available
100
Minimum Pass Mark
65
Resources Score
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2 in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.
We serve customers in two ways we provide:
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Serving IT & Business leaders Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS Quality Management System Staff Development Model. We are a 100 Indigenous owned company.
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Employment Type
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