drjobs Head of Americas Division Account Management

Head of Americas Division Account Management

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

$ 275000 - 315000

Vacancy

1 Vacancy

Job Description

About the Role:

Grade Level (for internal use):

15

Job Title: Head of Americas Division Account Management

Position Overview: The Head of Americas Division Account Management will be responsible for leading and driving the strategic direction of account management across the Americas region. This role will focus on building strong relationships with key clients ensuring customer satisfaction and maximizing revenue growth. The ideal candidate will have a deep understanding of the commercial landscape exceptional leadership skills and a proven track record in account management.

Key Responsibilities:

Develop and implement the Americas account management strategy aligned with the overall commercial objectives of the organization. Cultivate strong relationships with key clients and stakeholders to understand their needs and drive engagement. Act as the primary point of contact for major accounts ensuring their expectations are met or exceeded. Inspire and direct a large team of Account Managers in the region to elevate client engagement and achieve performance in relation to retention and growth. Oversee a diverse portfolio of regional accounts driving growth and retention of the MI Book of Business in the region of $2.5 bil. Identify opportunities for upselling and crossselling within the existing client base to drive revenue growth. Regularly review performance against targets and implement corrective actions as necessary. Stay informed about market trends competitive landscape and industry developments to inform strategic decisions. Provide insights and feedback to senior leadership regarding market opportunities and challenges. Work closely with other departments including product development marketing and customer support to ensure a cohesive approach to account management. Conduct comprehensive account reviews utilizing analytics to identify opportunities for expansion and improvement. Establish and nurture strong relationships with the Account Management leadership team driving collective success & collaboration across the function.

What we are looking for:

  • Proven experience of at least 15 years in Account management within the Market Intelligence division.
  • Strong understanding of the Market Intelligence landscape & Products.
  • Proven track record in leading highperforming Account management teams across regional and global contexts.
  • Experience in developing revenue & client strategies in growth markets especially in the Account management space.
  • Guiding the region division and organization through significant transitions and developing global account management frameworks.

Skills & Competencies:

Outstanding verbal and written communication abilities for articulating complex concepts and engaging effectively with diverse stakeholders. Strong analytical skills that facilitate innovative solutions to address client challenges and support organizational growth. Commitment to coaching and developing talent within the team fostering a culture of high performance and continuous improvement. Strong understanding of revenue drivers in the Market Intelligence Commercial landscape and Client needs especially in context of the region. Ability to model and instill a customerfocused mindset within the team ensuring alignment with client expectations and delivering exceptional service.

Why Join Us This is an exciting opportunity to lead a dynamic team and make a significant impact on our business in Americas. If you are a strategic thinker with a passion for client success and a proven ability to drive results we invite you to apply.

Flexible Working

We pride ourselves on our agility and diversity and we welcome requests to work flexibly. For most roles flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

Return to Work

Have you taken time out for caring responsibilities and are now looking to return to work As part of our Return to Work initiative (link to career site page when available) we are encouraging enthusiastic and talented returners to apply and will actively support your return to the workplace.

Compensation/Benefits Information (US Applicants Only):

S&P Global states that the anticipated base salary range for this position is $00 USD Annual. Final base salary for this role will be based on the individuals geographic location as well as experience level skill set training licenses and certifications. In addition to base compensation this role is eligible for additional bonus compensation. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees please click here

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit
In It For You

Our Purpose:

Progress is not a selfstarter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.


Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership


At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and equal opportunity ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.


Required Experience:

Director

Employment Type

Full-Time

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