Here at The Spa in the Cashel Palace Hotel we have created a unique relaxing experience for our guest and are looking for an Assistant Spa Manager to join our Team.
Role Requirements
- Must have the ability to be front of house contact for spa guests and team members for information on spa products treatments & facilities.
- Passionate about delivering a 5star standard of service and exceeding guests expectations.
- To take responsibility for the operational and financial control of the Spa & Pool/ Gym area ensuring its complete viability.
- Ability to maintain and update various operating systems and sites. Experience in Hot Soft Spa Alkimii and Procure Wizard (or similar platforms).
- Managing the daytoday operations of the spa including hiring and training staff scheduling appointments and organizing events
- Coordinate all aspects of our guests journey through the spa and linking in with other hotel departments to ensure best guest experience.
- To liaise with the Sales & Marketing Manager in the preparation and development of marketing plans for the year and coordination of all promotional plans and projects for the facility.
- Experience with stock ordering auditing spa inventory and dealing with multi supply partners to ensure monthly stocks are completed in a timely fashion and completed accurately and thoroughly.
- Experience in the daily runnings and financial transactions for a spa. e.g. budgets P&L and daily cash ups.
- Support encourage and motivate the team giving feedback and guidance.
- Developed skills in training and onboarding new staff members.
- Have strong therapeutic and treatment skill sets along with product retail sales experience.
- Consulting with the spa manger on business decisions such as pricing packages or hiring new employees.
- Scheduling staff members time effectively to ensure that each employee is working efficiently and that there is enough staff coverage at all times.
- Reviewing customer feedback to identify areas where improvement is needed.
If you are interested in joining our Team please apply now!
Additional Information :
Great employee benefits as part of the overall package.
- Sick pay
- Onsite parking
- Employee discount
- Bike to work scheme
- Wellness program
- Food allowance
- Company events
Remote Work :
No
Employment Type :
Fulltime