Sr Business Operations Manager
Sr Business Operations Manager
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Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
This role is responsible for providing strategic operational support by organizing directing and assisting in the implementation of work efforts that drive the goals and objectives of leadership. Drive strategies and performance improvements with Senior Vice Presidents Vice Presidents Directors and crossfunctional teams that support a bestinclass organization. Serves as the primary point of contact between top management and employees or other team members. The Sr Business Ops manager provides oversight and guidance to projects of high importance including employee engagement and career development initiatives. Is responsible for tracking and keeping leadership timely informed of operational performance around all aspects of the Prepaid Marketing organization as well as leadership deliverables to executive audiences. Must provide exceptional leadership and effective management in all areas of a complex but exciting part of the enterprise.This role is located at our Bellevue WA headquarters!
Job Responsibilities:
- Supports Prepaid Marketings Senior Vice President / Vice President collaborating with their leadership teams to drive multiple programs or work efforts to completion and overall success as defined by the business case or leaders expectations.
- Serve as the Prepaid Marketing leaders primary point of contact supporting administrative and operational management for the Prepaid Marketing organization.
- Provides strategic guidance by identifying evaluating and analyzing critical priorities by partnering with leaders across multiple organizations.
- Responsible for team engagement initiatives including organizationwide event planning engagement strategies meeting management and more.
- Will serve as the organizations coordinator of strategy development/deployment organizational design goal management project leader and management of many special projects on an asneeded basis.
- Proactively anticipates obstacles or issues and then identifies and proposes solutions while understanding their financial impact on the business and experience for our customers and/or employees
- Reviews and gives feedback on executivelevel (SLT) presentations and presents complex information from multiple teams or departments.
- May be asked to serve as proxy for the Prepaid Marketing leader in key critical business meetings/projects in relation to operational issues projects team progress and other topics.
- Serve as department liaison across other functional groups regarding process change policy change compliance issues departmentwide communications and more.
Knowledge Skills and Abilities:
- Organization & Time Management of self and others (Required) Executive Level Verbal & Written Communication (Required) Project / Process Management (Required)
- Presentation Creation and Facilitation (Required)
Education and Work Experience:
- Bachelors Degree or equivalent experience
- More than 5 years operational management / Planning experience. (Required) More than 510 years of experience in marketing communications and telecom strongly preferred. (Preferred)
At least 18 years of age
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes potentially up to 10 travel to attend annual conferences and team meetings.
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
Manager
Employment Type
Full-Time
