The mission is to drive customer engagement and loyalty through innovative marketing strategies. Leveraging your expertise you will contribute to enhancing the customer experience promoting customer retention and strengthening Doctoralias position as a trusted healthcare platform. Your role is pivotal in crafting and executing marketing initiatives that resonate with our diverse user base.
Main Responsabilities:
- Develop and execute customercentric marketing campaigns to enhance engagement and satisfaction.
- Collaborate with crossfunctional teams to align marketing efforts with customerrelated goals.
- Create compelling content and collateral tailored to different customer segments.
- Design and implement customer loyalty programs to drive retention and advocacy.
- Monitor customer feedback and collaborate with the team to address concerns effectively.
- Analyze customer data to identify trends preferences and opportunities for improvement.
- Support the creation of educational content to empower customers in utilizing Doctoralias features.
- Work closely with Customer Support to ensure cohesive communication and issue resolution.
Qualifications :
- Bachelors degree in Marketing Business or related field.
- 3 years of experience in customerfocused marketing roles.
- Proven success in developing and implementing customer loyalty programs.
- Experience in analyzing customer data and deriving actionable insights.
- Proficient in marketing tools and platforms.
- Knowledge Data Analysis
- Knowledge CustomerCentric Marketing
- CRM Management
Additional Information :
- Indefiniteterm employment contract
- Hybrid work mode with offices in Bogot
- Compensatory birthday day off
- Food vouchers via People Pass
- Prepaid medical insurance
- Stock option plan
- Continuous learning platform access
Remote Work :
No
Employment Type :
Fulltime