Patient Relations Coordinator - PRN
Patient Relations Coordinator - PRN
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System twoyear institutions will also view open positions and apply within Workday by searching for Find Jobs for Students.
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Closing Date:
Type of Position:
Professional Staff Project/Program Administration
Job Type:
Temporary (Fixed Term)
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks available for benefits eligible positions only:
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10 matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
ICE CORE Clinical Risk
Departments Website:
Summary of Job Duties:
The Patient Relations Coordinator is responsible for investigating patient complaints and grievances addressing staff and leaderships concerns regarding patient complaints/grievances forming appropriate resolutions after careful consideration of all investigative findings and communicating this information timely to patients families and staff.
Qualifications:
Minimum Qualifications:
- Bachelors degree in healthcare or related field
- Applicable experience accepted in lieu of education
- Plus 3 years experience in conflict resolution compliance regulatory mediation or other related experience with customer service/relations
- Proficiency in Microsoft Office programs (i.e. Microsoft Word Excel PowerPoint and SharePoint); excellent professional written and verbal communication skills required
- Physical Requirements: Vision Hearing general mobility
Preferred Qualification:
- Masters degree in healthcare legal or related field
Additional Information:
Additional Information:
- Able to effectively interact with multidisciplinary teams.
- Demonstrates excellent time management skills and excellent analytical skills including analysis planning organizing and troubleshooting.
- Able to work with multiple everchanging priorities while maintaining composure and positive attitude.
- Selfmotivated highly organized with demonstrated ability to effectively manage multiple projects concurrently.
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Preemployment Screening Requirements:
Criminal Background Check
This position is subject to preemployment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential nondiscriminatory manner consistent with state and federal law.
Constant Physical Activity:
Balancing Feeling Hearing Manipulate items with fingers including keyboarding Pulling Pushing Reaching Repetitive Motion Sitting Standing Talking Walking
Frequent Physical Activity:
Feeling Grasping Hearing Manipulate items with fingers including keyboarding Pulling Pushing Reaching Repetitive Motion Sitting Standing Talking Walking
Occasional Physical Activity:
Balancing Feeling Hearing Manipulate items with fingers including keyboarding Pulling Pushing Reaching Sitting Standing Talking Walking
Benefits Eligible:
NoRequired Experience:
IC
Employment Type
Part-Time
