Line Haul Manager Surface Transportation

At Amazon were working to be the most customercentric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Amazon is seeking Operation Manager for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs) last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazons middle mile network. The L4 manager will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Apart from handling people (team of L3 and PA) the L4 manager will also drive deployment of solutions coming out from various improvement initiatives viz. VRID hygiene Accruals improvement Intransit loss reduction Developing safety culture for Drivers Truck Utilization improvement New projects (Totes PFS) etc. at zonal level. In BAU he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects.
Essential Functions
Carrier manager for coordination with NOC & carriers
GB development initiatives
Driving improvement KATA Opportunities:
o Truck utilization
o Carrier arrival performance at destination
o Accident analysis
Prepare bridge for WBR
BAU Adhoc Planning & analysis
Coordinate with SLP & carrier to reduce intransit losses
Engage with Safety to improve yard & road safety
Drive R4D training & adoption with carriers
Manage and raise MR PO process
Resolution of invoice queries (both Vendor/Amazon)
PO Fund additions for ontime payments
Maintain distance annexure & route codes
Accruals Preparation
Drive R4C adoption to improve carrier experience
o Preregistration compliance
o LTR coding
o Load board
o Selfinvoicing
o Driver assignment for R4D
Align vehicle fleet plan with stakeholders (FC SC LM SF)
Input preparation for Automated Planning (such as MRO)
o Distance & Transit time inputs for all OD pairs
o Prepare manual vehicle plan as an input
o Run tool to optimize routes
o Analyze tool output for feasibility
o Reconfigure vehicle run plan
o Work with NDC for necessary truck filter changes
Lane level cube analysis to improve planning accuracy
Prime Now & WHT Management
o Fleet planning based on forecast
o Accruals preparation
o Launch of new arc movements
Data analysis & of New Projects SFC Totes etc.
New SC FC Station Launches
o Pilot run & feasibility check
o Prepare vehicle fleet plan
o Carrier allocation
ART Event
o GB training and ramp up before peak
o Rerouting of vehicles to increase vehicle turns
o Intransit breakdown recovery/rescue planning
o Mechanic arrangement at Origins
o Vendor Control Tower Manning

2 years of employee and performance management experience
Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area including weekends nights and/or holidays

1 years of performance metrics process improvement or lean techniques experience

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