Administrator BXT BXT
Administrator BXT BXT
Posted on :
09-04-2025
Employer Active
1 Vacancy
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Job Description
About Amazon: Amazon strives to be Earths most customercentrist company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices vast selection and convenience Amazon continues to grow and evolve as a worldclass ecommerce platform. Amazons evolution from Web site to ecommerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About Amazon Development Center India: ADCI started in Bangalore in 2004 followed by centers in Hyderabad 2005 and Chennai 2006. The vision was to utilize the top talent available in India to drive our global business growth. Today ADCI builds supports tests and manages technology products & services which support millions of Amazon customers worldwide.
Key job responsibilities
Employee case management (SIMT/mailbox)
Process reimbursement benefit adjudication
Process manual enrollment/withdrawal
Process vendor & payroll reporting
Perform audits and control checks
Demonstrate Bias for action by timely completing the assigned benefits processes with 100 accuracy.
Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue.
Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
Provide required support to SME/Team Manager for Dive deep into data and benefits stats reporting.
Liaise with internal (support teams like Payroll Employee resource center Exits On boarding team etc. and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.
About the team
Benefits Experience & Technology Service Excellence (BXTSE) provides daytoday enrollment services support tier 2 service support for nonUS countries adjudications for exceptions and reimbursements. India Hub Team manages the delivery of benefits operations for Amazonians working in the APAC MEA and US regions.
6 months of human resources experience
6 months of Microsoft Office products and applications experience
Experience in confidential environments
1 years of human resources experience
1 years of Microsoft Office products and applications experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Employee case management (SIMT/mailbox)
Process reimbursement benefit adjudication
Process manual enrollment/withdrawal
Process vendor & payroll reporting
Perform audits and control checks
Demonstrate Bias for action by timely completing the assigned benefits processes with 100 accuracy.
Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue.
Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
Provide required support to SME/Team Manager for Dive deep into data and benefits stats reporting.
Liaise with internal (support teams like Payroll Employee resource center Exits On boarding team etc. and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.
About the team
Benefits Experience & Technology Service Excellence (BXTSE) provides daytoday enrollment services support tier 2 service support for nonUS countries adjudications for exceptions and reimbursements. India Hub Team manages the delivery of benefits operations for Amazonians working in the APAC MEA and US regions.
6 months of human resources experience
6 months of Microsoft Office products and applications experience
Experience in confidential environments
1 years of human resources experience
1 years of Microsoft Office products and applications experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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