Manager
Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description Manager Collections.
Who are we
In March 2022 we became Indias fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million.
We already have all the top Banks and NBFCs as our clients. We have offices in Mumbai Chennai Bangalore and Dubai. We plan to expand our business across the EU USA and SE Asia over the next couple of years.
Job Title Manager Collections.
Reports to AVP.
Location: Navi Mumbai
Responsibilities and Duties:
The candidate will be responsible for leading Voice Operations Functions (Collections Domain) Managing Client and Client Servicing
Responsible for SLA management Governance and Reporting.
Driving various developmental initiatives for Retention and Succession planning across levels
A seasoned operations professional who has demonstrated capability providing strategic and tactical direction to a variety of operational support units.
Ensure timely achievement of SLAs across business units with no revenue shrinkage and drive on time results for stakeholders and customers that is defect free and in an operationally efficient manner.
Manage productivity and drive adequate staffing levels to ensure effective cost management
To ensure effective development and management of operations plans.
Provide strategic planning and to enhance cost control profitability productivity and efficiency throughout the companys operation function.
Regular Interaction with Leadership team and individual department AVP to ensure that companys operational priorities are aligned with total company mission vision and values.
Be part of customer calls and customer meetings to promote organisations operational excellence.
Manage organization through transformation new system rollouts new product rollouts ensuring no disruption to service delivery
Want to know more about spocto and its culture
In this Company not only are we understanding about customers and the importance of repayment but we are the first movers when it comes to introducing cutting edge technology to this industry. We have products and features specifically built to help our clients improve their collections efficiency enhance customer experience and most importantly bringing perfect compliance in their operations.
Our products:
SMARTRank An Early Warning System that highlights Valueatrisk within portfolio
KisanPay An Agri initiative by spocto to bring farmers mainstream through education context and the power of linguistics
Bhaasa A powerful AI conversational bot that is packed with all major languages across 100 dialects
In Feb 2022 spocto was acquired by Yubi (formerly known as CredAvenue).
About Yubi:
Yubi formerly known as CredAvenue is redefining global debt markets by freeing the flow of finance between borrowers lenders and investors. We are the worlds possibility platform for the discovery investment fulfilment and collection of any debt solution. At Yubi opportunities are plenty and we equip you with tools to seize it. In March 2022 we became Indias fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020 we began our journey with a vision of transforming and deepening the global institutional debt market through technology. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance.
Yubi Loans Term loans and working capital solutions for enterprises.
Yubi Invest Bond issuance and investments for institutional and retail participants
Yubi Pool Endtoend securitisations and portfolio buyouts.
Yubi Flow A supply chain platform that offers trade financing solutions.
Yubi For banks and NBFCs for colending partnerships.
Currently we have onboarded over 4000 corporates 350 investors and have facilitated debt volumes of over INR 40000 crore. Backed by marquee investors like Insight Partners B Capital Group Dragoneer Sequoia Capital LightSpeed and Lightrock we are the onlyofitskind debt platform globally revolutionizing the segment. At Yubi People are at the core of the business and our most valuable assets.
Come join the club to be a part of our epic growth story.
LinkedIn Link Link (Do follow like and share) News Indian fintech spocto wants to make it easier for UAE banks to lend
https://gulfnews/business/banking/indianfintechspoctowantstomakeiteasierforuaebankstolend1.
Khaleej Times in any stream.
Overall 8 to 9 years experience. Minimum 58year Experience in AM / Team Lead Role. (Collection Vertical Bucket and / or write off)
Advance excel Excel based Macros MS Excel VLookup H Lookup Pivot table Data Analysis and Graphical representation of data.
Ability to interact with multiple stakeholders both internal & External.
Required Experience:
Manager
Employment Type
Full-Time
