drjobs Guest Service Agent

Guest Service Agent

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1 Vacancy
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Job Location drjobs

Newcastle - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Guest Service Agent
First impressions are everything! As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

  • Employee benefit card offering discounted rates at Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.
     

What you will be doing:

  • Greet checkin respond to requests and settle accounts while providing exceptional service.
  • Take the initiative to add a personalized experience.
  • Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling.

Qualifications :

What you will bring to the role: 

  • Previous experience in a similar role within a luxury hotel is preferred. 
  • Excellent communication and interpersonal skills. 
  • Strong attention to detail and problemsolving abilities. 
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously. 
  • Proficiency in using hotel management software (OperaCloud preferred) and Microsoft Office Suite. 
  • Flexible schedule including the ability to work evenings weekends and holidays. 


Additional Information :

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.


Remote Work :

No


Employment Type :

Casual

Employment Type

Casual

Company Industry

About Company

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