Customer support with French and English Entry level tech - 468 hours
Customer support with French and English Entry level tech - 468 hours
Posted on :
17-04-2025
Employer Active
1 Vacancy
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Job Description
Why This Role Is Perfect for You:
Ultimate Work Flexibility! Choose a schedule that fits your lifewhether you prefer fulltime parttime:
- 8hour 6hour or 4hour shifts
- Work within standard business hours and weekends
Your Role & Responsibilities
As a Technical Support Specialist your goal will be to quickly resolve technical issues assist customers efficiently and enhance their overall experience.
- Help customers set up and troubleshoot their devices.
- Answer inquiries via phone and email.
- Identify customer needs provide product knowledge research issues and offer solutions.
- Stay updated on product expertise including wireless network solutions customer service best practices and email etiquette.
Qualifications :
What You Need to Succeed:
French (B2 C1 & English (B2 C1
- Basic knowledge of internet routers connectivity and troubleshooting
- Interest in consumer electronics and technical problemsolving
- Strong communication skills and customeroriented mindset
- Ability to multitask and navigate computer systems with ease
- Availability to work a flexible schedule that suits you!
Additional Information :
What We Offer:
- Flexibility First! Work fulltime or parttime with adaptable shift
- Competitive salary
- Permanent contract for longterm security
- Fully paid 2week training program (during standard business hours and weekends)
- 21 days of paid annual leave
- Prime office locations in Sofia
Exclusive Benefits Package:
- Additional health insurance
- Life insurance
- Meal and gift vouchers
- Transportation allowance
- Employee recognition programs
- Individual refresher training sessions
- Clear career growth opportunities
- Modern work environment with relaxing break areas
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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