Dutch Customer Advisor in Lisbon
Dutch Customer Advisor in Lisbon
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Job Description
Take Your Customer Support Career to the Next Level!
Do you love finding solutions and making a real impact in peoples daily lives Were looking for an enthusiastic Customer Advisor to become part of our energetic team! If fastpaced environments and meaningful connections excite you this could be the opportunity youve been waiting for.
Role Overview:
As a Customer Advisor youll support customers via phone chat email and social mediaoffering help with accountrelated questions technical issues and transactions. Your mission To ensure every interaction is smooth efficient and positive.
Key Responsibilities:
- Provide excellent support across multiple communication platforms
- Assist customers with setting up accounts verifications logins and payment processes
- Troubleshoot and resolve technical concerns with speed and professionalism
- Be a trusted point of contact especially for sports industry clients
- Foster positive relationships through clear and compassionate communication
- Follow internal policies and uphold service quality standards
- Suggest improvements to enhance customer satisfaction and streamline processes
Requirements:
- Fluent in Dutch (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year of experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your wellbeing.
- Onsite Work Environment: Thrive in a collaborative and communicative office setting
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity Apply today and lets connect!
Employment Type
Full Time
