Field Service Technician
Field Service Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary
Direct Hire
$24.00/Hour Overtime
The purpose of the Service Technician is to perform repair calibration conversion field service training and demonstration activities at both company and customer/field locations. Service Technicians are required to travel as scheduled for work at offsite locations. Service Technicians also perform general tasks related to toolbox fabrication inventory and provide backup support to other positions.
Description of Duties
Timely accurately and efficiently performs the following job duties:
- Repair/Service Work
Inspects and repairs tools both in the shop and the field. Performs inhouse calibration of tools. - Field Service Work
Travels (up to 40 of the time) to customer sites and offshore to operate our tooling on their applications. - Computer/Database Work
Enters repair information into the computer to make service reports including tracking of parts used from stock. - Toolbox Fabrication
Modifies and prepares toolboxes for our tool kits including painting and applying decals as needed. - Booth Shipments for Exhibitions
Packs and unpacks our booth and tools for various trade shows. - Inventory
Responsible for keeping records of inventory used for repairs and assists with physical inventory counting. - Training and Demonstration
Travels (up to 40 of the time) to customer sites and offshore to perform training offer demonstrations and support the sales activity of the company. - Conversions
Performs product conversions according to production orders as required.
Knowledge & Skills:
- Understanding of calibration procedures and standards to ensure tools are functioning accurately.
- Familiarity with electrical components and systems (if applicable to the tools) for diagnosing and performing minor electrical repairs or adjustments.
- MS Office Proficiency
- Skill in modifying assembling and preparing toolkits including painting labeling and organizing tools properly.
- Ability to track parts used maintain inventory records and assist in physical inventory counts.
- Knowledge of production processes to perform product conversions according to specifications.
- Competence in demonstrating tool use and training customers on equipment in both oneonone and group settings.
- Understanding of workplace safety procedures and compliance standards especially for field and offshore environments.
Job Functions
The ability to:
- Timely accurately and efficiently carry out each of the job duties described above
- Perform the work in a logical orderly and skillful manner
- Organize prioritize and complete all job responsibilities and objectives with minimal supervision within assigned deadlines
- Follow oral and written instructions
- Maintain a high level of quality work product and output
- Work in a harmonious manner accept supervision and directions and interact in a cooperative and professional manner with supervisor coworkers and customers
- Work in a team environment to provide good customer service
- Maintain regular and predictable attendance
- Work full time and arrive for work on time
- Maintain a professional business appearance and demeanor
- Maintain safe working conditions and perform work in a safe manner
Physical Requirements:
- Must be able to lift 50 lbs unassisted
- Must be able to climb ladders and scaffolding
Travel Requirements:
- Worker must have a valid drivers license
- Worker must be able to rent cars while traveling
Employment Type
Full Time
