Patient Access Registrar Shelbyville Hospital
Patient Access Registrar Shelbyville Hospital
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Job Description
Overview
WE ARE HIRING!
Location: Shelbyville Hospital 727 Hospital Dr. Shelbyville KY 40065
Shift: Rotating
About Us
UofL Health is a fully integrated regional academic health system with seven hospitals four medical centers nearly 200 physician practice locations more than 700 providers the Frazier Rehabilitation Institute and the Brown Cancer Center.
With more than 12000 team membersphysicians surgeons nurses pharmacists and other highly skilled health care professionalsUofL Health is focused on one mission: delivering patientcentered care to each and every patient each and every day.
Our Mission
As an academic health care system we will transform the health of the communities we serve through compassionate innovative patientcentered care.
Job Summary
The Patient Access Registrar presents a pleasing helpful and courteous manner to patients physicians visitors coworkers and all other internal and external customers of the hospital. The registrar interviews patients in a professional manner and obtains all personal medical and financial information necessary for admissions and billing properly for services rendered. Obtains accurate insurance information and signatures when applicable and explains payment options available and refer to Patient Financial Counselor if necessary. The registrar adheres to established policies and procedures for the department and the hospital when providing service to adults (ages 1865 geriatric patients (age over 65 adolescents (ages 1217 and pediatric/neonate patients (age under 12.
Responsibilities
- Receives and interviews patients in a courteous empathetic and professional manner.
- Obtains and enters complete and accurate patient demographic guarantor and insurance information.
- Assures completion of forms for signatures authorization and consents.
- Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy group and authorization numbers to ensure proper billing.
- Assigns appropriate patient types and beds according to the type of registration (ER Inpatient Admits Observations Outpatient Surgery (ODSU) Lab Radiology Taccounts etc.. Works with physicians and nurses to ensure accurate patient placement. Corrects all changes to accounts prior to billing (inpatient to observation observation to inpatient inpatient to ODSU etc..
- Ensures that the ordering attending referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients.
- Maintains confidentiality of all patient information and maintains awareness of individual patient needs and wait times for registration. Monitors waiting and treatment areas for patients that have not been registered.
- Maintains an efficient and effective patient flow.
- Complies with all department and hospital policies and procedures.
- Complies with local state and federal rules and regulations and the requirements of accrediting bodies.
- Performs other duties as assigned such as representing the group to management internally & externally as needed; responding to management inquiries and requests etc.
- Attends and participates in department and hospital meetings inservices and quality improvement teams.
- Contributes to the accomplishment of department and hospital objectives.
- Projects a positive personal and professional image of the Patient Access Representative department and hospital at all times under all circumstances.
- Maintains a clean and orderly work area.
Qualifications
- High School Diploma or equivalent required
- PC literacy must be able to type 30 wpm with a 95 accuracy
- Excellent communication skills required
- At least one year of registration experience preferred
KNOWLEDGE SKILLS & ABILITIES
- Must be dependable professional and a team player
- Critical thinking skills
- Solid oral and written communication skills
- Ability to multitask and be flexible with job demands
- Energetic motivated individual that connects well with people
Employment Type
Unclear
