Process Expert
Process Expert
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Job Description
Key Responsibilities:
Handle daily documentation tasks in line with Client/Process IOPs while ensuring consistent quality of service.
Prepare and submit export/import documentation accurately and within agreed timelines.
Maintain data quality to ensure adherence to Service Level Agreements (SLAs).
Coordinate with stakeholders to validate any deviations from standard operating procedures.
Stay up to date with process knowledge and regularly complete training related to IOPs and documentation standards.
Provide support to peers on technical or processrelated issues during .
Perform root cause analysis in case of escalations and contribute to corrective actions.
Assist in onboarding and training of new hires to ensure process understanding and smooth integration.
Contribute to process improvements and standardization efforts as needed.
Take on additional responsibilities as required by the team or management.
Position Requirements:
Strong understanding of documentation processes in the logistics or shipping industry.
Familiarity with export/import documentation standards and compliance requirements.
Excellent attention to detail with a commitment to accuracy and data quality.
Strong communication and collaboration skills for effective stakeholder engagement.
Ability to troubleshoot issues and identify opportunities for process enhancement.
Selfmotivated adaptable and capable of working independently or as part of a team.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Employment Type
Full-Time
