Patient Scheduling Representative-Eye Center Full-time
Patient Scheduling Representative-Eye Center Full-time
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1 Vacancy
Job Description
Job Summary:
Are you a detailoriented customerfocused professional looking to make a difference in healthcare Join our team as a Patient Scheduling Representative where youll play a vital role in ensuring smooth and efficient operations while delivering exceptional patient experiences.Job Description:
What Youll Do:
Patient Scheduling: Schedule new patient consults followup appointments and ancillary tests with accuracy and efficiency using computerized scheduling programs.
Urgent Scheduling: Respond quickly to urgent scheduling requests coordinating with providers and departments.
Customer Service Excellence: Create a welcoming and supportive experience for patients ensuring they feel valued and informed.
Collaborative Support: Work closely with the clinical team to support department needs and optimize patient care.
Insurance Authorization & Intake: Update and enter insurance authorizations and preauthorizations as necessary for all scheduled encounters.
Patient Communication: Provide necessary preprocedure instructions confirm appointments and intake demographics and insurance information.
What Were Looking For:
Experience: 2 years in a medical office setting preferred with knowledge of scheduling medical terminology and workflows.
Technical Skills: Proficiency in Microsoft Office applications to manage documentation and communication.
Organizational Strength: Ability to multitask prioritize and problemsolve in a fastpaced environment.
Communication Skills: Strong verbal and written skills to interact effectively with patients providers and colleagues.
Insurance Knowledge: Familiarity with insurance processes and authorizations is a plus.
Scheduled Weekly Hours:
40Scheduled Work Shift:
Day (United States of America)Job Exempt:
NoBenefits:
Supporting all aspects of our employees wellness physical emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available employees have the resources they need to be well at every stage of life and plan for the future.
Physical Wellness:
- We offer quality health dental and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
- Employees have access to industryleading leave for new parents.
- A generous earned time plan is offered to all employees We believe employees need and deserve time away from work to observe holidays be with family go on vacation or simply take care of themselves.
Emotional Wellness:
When life gets challenging employees have access to our Employee Assistance Program for employees and anyone in their household.
Financial Wellness:
- An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
- Tuition Reimbursement is available to all employees to further develop skills and career.
- We offer eligible employees up to 2 of eligible pay in 403(b) companymatching contributions plus another 2 in the 401(a) retirement income plan.
- Three insurance plans are available to protect your family from the sudden loss of income in the event of your death terminal illness or serious injury from accident.
- We offer both shortterm and longterm disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
Career Mobility:
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadershipsupported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource theyre how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
