Sales Support Administrator
Sales Support Administrator
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Job Description
Job Description
We are looking for a Sales Support Administrator to join a busy customer support team.
The Companyis a leader in the supply of industrial commercial and office equipment to businesses for over 50 years.
Salary: 25880
Hours: Monday to Thursday 8.30am 5pm Friday 8.30am 4pm
The Role
Reporting to the Sales Support Team Leader you will deliver excellent service to internal and external customers ensuring orders and quotations are processed quickly and accurately.
Key Responsibilities
- Process orders from new and existing customers
- Create quotations for customers based on their requirements
- Receive incoming telephone calls and webchats from new and existing customers
- Update and maintain accurate and uptodate records on our database
- Provide accurate and relevant information to customers regarding their orders
- Be aware of any promotional activity to optimise sales
- Any ad hoc duties as required
Competencies required for the role
- Excellent telephone manner and written communication skills
- Computer literate with experience of Microsoft Word Excel Outlook and Teams
- Attention to detail accuracy and flexibility to provide professional customer service
- Organised and reliable team player
- Knowledge of AX2012 would be advantageous but full training will be provided
Candidate Profile
- Team Player
- Good listener
- Ability to share success & help others in the team when needed
- Optimistic in your day to day role
- Professionalism
- Confident in dealing with customers
- High standard of written verbal and interpersonal skills
- Energetic and enthusiastic
- Well organised and reliable
Benefits
- 26 days holiday bank holidays earn additional long service days
- Opportunity to progress within the job role
- Hybrid working (Currently Monday/Wednesday/Friday from home after training)
- Salary Sacrifice cycle to work scheme
- Salary Sacrifice EV scheme
- Free onsite parking
- Midmonth pick me up
- Health shield Healthcare cash plan upon joining
- Free will writing service
To apply for this excellent opportunityplease submit your latest CV and we will be in touch in Due course.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
