If you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.
About the role:
Kong is looking for a seasoned customer facing Sales Engineer for the Canada who is motivated to help drive new business evangelize our technology onboard and train new customers and establish revenue potential with existing customers. Ideally this candidate should have experience working with cloud native technologies like Kubernetes Docker AWS/GCP/Azure and excited about working on API and connectivity challenges.
What youll be doing:
Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle from initial product reviews to production
Support PoCs throughout the entire evaluation process
Ensure 100 customer satisfaction across assigned set of accounts
Prioritize customer needs and coordinate with support product and engineering teams to help support customer needs
Create technical documentation for DevOps implementations and services engagements
And any additional tasks required by manager
What youll bring:
7 years software engineer and/or sales engineer management experience at SaaS Open Source or Enterprise Software company
Solid understanding of cloud computing trends and open source business models
You are a strong listener and communicator
You can confidently lead a discussion with a group of Product Managers Engineers and Executives
Enthusiasm for working in a high profile fastpaced startup culture
Bonus Points:
Experience with Docker/Kubernetes and other cloud native platforms and fluent working on Linux OSes.
Familiarity with APIs and CD/CI automation frameworks pipeline.
Fluent in French is a HUGE plus
Kong has different base pay ranges for different work locations within the United States which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors including but not limited to specific candidate location role skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits a 401(k) plan short and long term disability benefits basic life and AD&D insurance among others. The typical base pay range for this role in CAD is $CAD plus variable comp and equity.
About Kong:
Kong is THE cloud native API platform with the fastest most adopted API gateway in the world (over 300m downloads!. As the innovation leader of cloud API technologies Kong is on a mission to enable companies around the world to become APIfirst and securely accelerate AI adoption. Kong helps organizations globally from startups to Fortune 500 enterprises unleash developer productivity build securely and accelerate to market.
83 of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!
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