Call Center Agent
Call Center Agent
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$ 26000 - 30000
1 Vacancy
Job Description
Job Ad: Call Center AgentIdeaboxpro (Los Angeles CA)
Job Title: Call Center Agent
Company: Ideaboxpro
Location: Los Angeles CA
Salary: $26000 $30000
Job Type: FullTime
About Us:
Ideaboxpro is an innovative company specializing in creative solutions and digital marketing strategies tailored to our clients unique needs. Based in Los Angeles we pride ourselves on fostering a collaborative environment where creativity thrives and ideas turn into impactful strategies. Our team is dedicated to delivering exceptional results and maintaining strong relationships with our clients.
Job Description:
We are seeking a motivated and customeroriented Call Center Agent to join our dynamic team. As a Call Center Agent you will play a vital role in facilitating communication between our company and its customers ensuring a seamless experience from the moment they reach out. Your primary responsibilities will include answering inbound calls addressing customer inquiries and providing information about our products and services.
Responsibilities:
- Answer inbound calls from customers and provide prompt assistance.
- Assist customers with inquiries regarding products and services.
- Handle customer complaints offering appropriate solutions and alternatives.
- Document customer interactions accurately in the CRM system.
- Follow up with customers to ensure their issues were resolved satisfactorily.
- Collaborate with team members to improve overall service delivery.
Skills Required:
- High school diploma or equivalent; further education in a related field is a plus.
- Proven experience in a customer service role preferably in a call center environment.
- Excellent verbal and written communication skills.
- Strong problemsolving abilities and customerfocused mindset.
- Ability to handle challenging situations with professionalism and composure.
- Familiarity with CRM systems and call center technology is preferred.
- Flexible availability for working shifts including evenings and weekends.
Benefits:
- Competitive salary ranging from $26000 to $30000.
- Health dental and vision insurance.
- Paid vacation and sick leave.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
If you are passionate about communications and eager to make a difference in a creative company apply today to join Ideaboxpro as our Call Center Agent
Required Experience:
Unclear Seniority
Employment Type
Full-Time
