Allocations Property Lettings Team Leader
Allocations Property Lettings Team Leader
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Job Description
Allocations (Property Lettings) Team Leader
Role Title:Allocations (Property Lettings) Team Leader
Hours: 35 hours per week MondayFriday
Salary: 34957 to 43696 per annum plus a Car Allowance of 2272 per annum (salary offered dependent on experience)
Location: Dartford Kent (agile working offering flexibility between home and our Dartford office) with travel to local offices and homes as needed.
Contract: Permanent
As one of two Allocations Team Leadersyoull play a key role in guiding and managing the Allocations team to deliver a smooth and efficient customer experience for new and existing customers moving in and out of our homes.
What were looking for
Were looking for someone experienced in managing the allocations and property lettings processes in a housing association or similar setting who understands how to deliver a property lettings service thats both efficient and customer focussed.
Youll work closely with our Empty Homes team (responsible for void works in our relet homes) to remove barriers and meet joint targets for keytokey relet times. Your experience working alongside development teams will help ensure that new build homes are let quickly once handed over.
With your strong line management experience youll work with your peers to lead a highperforming team to consistently meet and exceed KPIs and youll proactively support the development of your team members. Youll help maintain a positive and professional team culture where continuous service improvement is encouraged and embraced.
In this role youll be ensuring our homes are let quickly and compliantly in line with policy and regulation including Health and Safety compliance as well as supporting regular reporting. Youll collaborate with colleagues and partners to achieve targets deliver customer satisfaction and minimise financial loss.
For more information please take a look at the job description:
Who are we
We provide homes across London Sussex Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the purpose is to open doors to better lives for our customers. We thrive to be customer pioneers; providing a great customer experience.
Were proud to have been recognised as one of The Sunday Times Best Places to Work 2024 based on feedback from our colleagues.
Why join us
Come and make a difference grow your career join a great team and take on new challenges.
In return youll receive:
Excellent benefits. For more info check out our employee benefits video here:Our employee benefits: what we can offer you
Want to know more about Moat
Check out our social media feeds!
Instagram: @moathomes
Facebook: Moat Homes
To apply:
Complete our application form in full via our careers website (see link below). As we use anonymous recruitment and do not accept CVs its really important you provide as much detail as possible in your application. Were keen to understand your interest in the role and how you meet the requirements so please make full use of the spaces provided to tell us about your experience skills and what makes you a great fit for our team.
If this sounds like the role for you apply by 11pm on Tuesday 29 April 2025 and be part of something bigger!
We encourage you to apply early as we may close the advert before this date if we receive good interest. Were looking forward to reading your application!
If you require any additional adjustments to the recruitment process please email .
Employment Type
Full-Time
