Technical Account Manager
Technical Account Manager
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Job Description
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas bestinbreed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong doubledigit growth over the past several years and is backed by Insight Venture Partners a leading global private equity firm investing in highgrowth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our awardwinning solutions go to and for more information on Kaseyas culture please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD being GRITTY being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers and the betterment of their careers and longterm financial wealth.
With over 50 cuttingedge SaaS products across four powerful suites Kaseya is a global leader in unified IT management. Our rapid growth and relentless product innovation have earned us the trust of IT professionals worldwide and were just getting started.
Were on the lookout for driven clientfocused Technical Account Managers (TAMs) who are passionate about tech love solving problems and thrive in dynamic fastpaced environments. If youre ready to elevate your career in a highimpact Partnerfacing roleread on!
What Youll Do
As a Technical Account Manager youll act as a trusted postsale technical advisornot support not consulting but something equally critical. Your role is to maximize customer success and product adoption by:
Becoming an expert in 4 key products from one of our core product suites
Conducting bestpractice reviews and proactive health checks
Providing strategic guidance on product setup optimization and usage
Leading 3060 minute Partner engagements to drive adoption and value
Collaborating closely with Account Managers (AMs) to build and strengthen Partner relationships
Scoping opportunities for Professional Services handover when deeper technical work is needed
You Are
- A confident communicator with strong clientfacing and relationshipbuilding skills
- Technically savvy with a knack for simplifying complex solutions
- Proactive responsive and comfortable working in a fastmoving environment
- Passionate about helping customers get the most from their software
- Able to manage multiple Partner engagements across the APAC region
Your Success Will Be Measured By
Engagements 33 Driven through bookings with Account Managers
Sales Performance 33 Supporting AMs in achieving commercial goals
Professional Services Revenue 33 Identifying opportunities for consulting engagements
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
Manager
Employment Type
Full Time
