Customer Support Representative Slovak and Hungarian
Customer Support Representative Slovak and Hungarian
Posted on :
17-04-2025
Employer Active
1 Vacancy
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Job Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Slovak and Hungarian speaking Customer Support Representative to support customers of an ecommerce platform.
Position: Customer Support Representative
Location: Budapest Hungary
Work model: onsite
Employment type: Fulltime
Remuneration: Base salary performance bonuses (after 3rd month of employment).
DUTIES AND RESPONSIBILITIES:
- Deliver a high standard of technical support to customers on behalf of the company or its clients.
- Communicate with customers in a manner consistent with established guidelines and policies.
- Follow defined procedures for troubleshooting and resolving technical issues.
- Address and resolve technical problems related to the organizations products or services.
- Accurately log all customer interactions in line with data quality standards.
- Ensure complete and precise collection of all required customer and issuerelated information.
- Work towards meeting or exceeding service level targets as defined by management or account leadership.
REQUIREMENTS:
- Native / fluent in Slovak and Hungarian (C1 both verbal and written. Good command in English (minimum B2 level).
- High school diploma or an equivalent.
- Excellent customer service and relationship building skills.
- High motivation and enthusiastic approach selforganized.
- Ability to work in a fastpaced organisation.
- Good numerical and reasoning skills.
- Posses a solid understanding of relevant client products and services
- Applies logical thinking and problemsolving skills to resolve issues
- Demonstrates reliability through consistent attendance and punctuality
OFFER:
- Attractive remuneration package
- Working schedule: 8:30AM5PM
- Fully paid training
- Meal allowance
- Internal development opportunities
- Discounts with partners
- Employee assistance/wellbeing program subscription
Employment Type
Full Time
Key Skills
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