Admissions Communication Coordinator
Admissions Communication Coordinator
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
12-04-2025
Job Description
Position Summary
This position is designated to work with the Enrollment Management Department of the Office of Admissions in order to support all phases of operations for each department.
Essential Duties And Responsibilities
Assist with data entry of applications and prospects primarily via SIS and OCR platforms; Sort open and distribute incoming mail; Enter and index documents into a document management system; Coordination of shipping fulfillment for recruitment activities; Coordination of mailouts through constituent relationship management CRM system (e.g. labels letters etc.; Manage daily general webforms/email inquiries through direct response or distribution; Assist with process documentation; Use independent thinking and problemsolving skills to handle phone email and inperson inquiries; Provide exceptional customer service; First contact with students and customers who are experiencing problems or need to express complaints; works towards problemsolving and customer satisfaction/understanding in a professional friendly manner; Assist with of oncampus admissions recruitment activities; Ability to adapt and learn new operational systems; Assist with front desk reception and main office phone coverage; May direct student workers to include training; allocation and coordination of work; participate in the training of new employees; May participate in the development and recommendation of operating policy and procedural improvements by assisting in problemsolving project planning and development and of state goals and objectives; participate in the analysis of system and technology changes and upgrades; Perform miscellaneous jobrelated duties as assigned; Provide routine advice and guidance to client department representatives employees and others on the application of admissions policies procedures and documents.
Physical Demands
While performing the duties of this job the employee is regularly required to: use hands handle things use the computer talk and hear. The employee frequently is required to: stand walk sit and reach with hands and arms. The employee is occasionally required to: lift and/or move up to 25 pounds. The employee must have good vision with the ability to see clearly at 20 inches or less.
Required Qualifications
A high school diploma and a minimum of two years of related experience are required that includes data entry or an equivalent combination of education and experience are required. This employee must pay attention to accuracy and details. Alpha and numeric keystrokes speed of 7500 is required. The incumbent must have the ability to read and comprehend simple instructions short correspondence memos and emails as well as write simple correspondence. Work comfortably in a high volume environment with speed and accuracy; wellorganized detailoriented flexible and able to work on multiple projects simultaneously in a fastpaced deadlinedriven environment. Effective presentation of information in oneonone and small group situations to parents prospective students faculty staff students and the general public is essential. To perform this job successfully an individual must have beginning (prefer intermediate level) skills using Microsoft Office Suite (Word & Excel) and email; experience and understanding of relational database; strongly preferred knowledge of Banner SIS experience; assist with upkeep of process documentation.
Preferred Qualifications
To perform this job successfully an individual must have beginning (prefer intermediate level) skills using Microsoft Office Suite (Word & Excel) and email; experience and understanding of relational database; strongly preferred knowledge of Banner SIS experience; assist with up keep of process documentation.
This position is designated to work with the Enrollment Management Department of the Office of Admissions in order to support all phases of operations for each department.
Essential Duties And Responsibilities
Assist with data entry of applications and prospects primarily via SIS and OCR platforms; Sort open and distribute incoming mail; Enter and index documents into a document management system; Coordination of shipping fulfillment for recruitment activities; Coordination of mailouts through constituent relationship management CRM system (e.g. labels letters etc.; Manage daily general webforms/email inquiries through direct response or distribution; Assist with process documentation; Use independent thinking and problemsolving skills to handle phone email and inperson inquiries; Provide exceptional customer service; First contact with students and customers who are experiencing problems or need to express complaints; works towards problemsolving and customer satisfaction/understanding in a professional friendly manner; Assist with of oncampus admissions recruitment activities; Ability to adapt and learn new operational systems; Assist with front desk reception and main office phone coverage; May direct student workers to include training; allocation and coordination of work; participate in the training of new employees; May participate in the development and recommendation of operating policy and procedural improvements by assisting in problemsolving project planning and development and of state goals and objectives; participate in the analysis of system and technology changes and upgrades; Perform miscellaneous jobrelated duties as assigned; Provide routine advice and guidance to client department representatives employees and others on the application of admissions policies procedures and documents.
Physical Demands
While performing the duties of this job the employee is regularly required to: use hands handle things use the computer talk and hear. The employee frequently is required to: stand walk sit and reach with hands and arms. The employee is occasionally required to: lift and/or move up to 25 pounds. The employee must have good vision with the ability to see clearly at 20 inches or less.
Required Qualifications
A high school diploma and a minimum of two years of related experience are required that includes data entry or an equivalent combination of education and experience are required. This employee must pay attention to accuracy and details. Alpha and numeric keystrokes speed of 7500 is required. The incumbent must have the ability to read and comprehend simple instructions short correspondence memos and emails as well as write simple correspondence. Work comfortably in a high volume environment with speed and accuracy; wellorganized detailoriented flexible and able to work on multiple projects simultaneously in a fastpaced deadlinedriven environment. Effective presentation of information in oneonone and small group situations to parents prospective students faculty staff students and the general public is essential. To perform this job successfully an individual must have beginning (prefer intermediate level) skills using Microsoft Office Suite (Word & Excel) and email; experience and understanding of relational database; strongly preferred knowledge of Banner SIS experience; assist with upkeep of process documentation.
Preferred Qualifications
To perform this job successfully an individual must have beginning (prefer intermediate level) skills using Microsoft Office Suite (Word & Excel) and email; experience and understanding of relational database; strongly preferred knowledge of Banner SIS experience; assist with up keep of process documentation.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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