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You will be updated with latest job alerts via emailKey Responsibilities:
Lead and manage the daytoday activities of the systems and application support team.
Plan and coordinate software upgrades new system implementations and enhancements.
Collaborate with department leaders to identify opportunities for improving system performance and user experience.
Ensure timely issue resolution and provide ongoing technical support for enterprise applications and infrastructure.
Develop and monitor project plans timelines and budgets.
Guide strategic application development and integration planning.
Maintain work schedules including oncall rotations to ensure 24/7 operational support as needed.
Create and uphold departmental standards documentation and process improvements.
Provide leadership coaching and performance management to direct reports
Qualifications:
Associates degree required; higher education preferred.
Minimum of 7 years of IT experience in systems support application management or a related field.
Strong technical background in systems administration networking and enduser support.
Handson experience with Microsoft .NET Visual Basic Excel Word Outlook and HTML.
Proficient in Microsoft Office Suite Visio and Project.
Familiarity with Citrix Active Directory and HL7 interfaces is highly desirable.
Proven project management skills and the ability to deliver results in a dynamic IT environment.
Strong problemsolving and analytical capabilities.
Demonstrated experience in developing and implementing IT standards and best practices.
Selfstarter with the ability to manage shifting priorities and meet deadlines.
Comfortable working both independently and collaboratively in a fastpaced oncall environment.
Willingness to work occasional evenings or weekends as needed.
Excellent written and verbal communication skills.
Required Experience:
Manager
Full-Time