Manager ADC Non-Standard Capacity Planning Amazon Dedicated CloudNon-Standard Infrastructure Delivery Team

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

This is a Sr. Technical Infrastructure Program Manager (TIPM)level role responsible for leading government region and nonstandard infrastructure longrange strategy and supply planning initiatives. With a foot in both new region and region scaling planning initiatives you will work with Global Program Leads and local supply solutions and capacity scaling teams around the world to develop and implement a robust strategy and capacity scaling plan to meet the infrastructure capacity needs of multiple AWS services.

The ADCNS Planning Team supports AWS by driving longrange supply and capacity delivery planning to continue expanding AWSs data center capacity worldwide. A successful candidate will be a midcareer professional with strong strategy and planning experience within large and very large programs as well as demonstrated competency in driving professional growth and performance improvements in their direct reports. They will be a particularly strong communicator both written and verbally with demonstrated strong judgment relationship building skills emotional intelligence the ability to lead by influence problem solving talent and team leadership experience. Most importantly they will have the tenacity to thrive and succeed in an ambiguous entrepreneurial and fastpaced environment brimming with competing priorities.

Within this role a successful Candidate will lead a geographically dispersed team of TIPMs Program Managers and Business Analysts to manage the capacity planning program of record 0 13 years) for multiple Amazon Dedicated Cloud regions; lead infrastructure supply planning for nonstandard programs; manage the long and shortrange strategy and of a global archival storage hardware deployment program; and lead development and maintenance of data resources and tools essential for effective and efficient business operations in the ADCNS space. You will work across the entire AWS Organization to align on both short and longrange demand plans for data center capacity and the infrastructure response through the acquisition of space and power. You will oversee the forecasting process which establishes capacity plans and work across AWS to manage strategic . You will lead modeling and scenario analysis efforts and make datadriven recommendations that inform capacity and capital expenditure decisions. You will partner with key stakeholders to bridge changes in demand address short and longterm capacity constraints and write supporting documentation for capital expenditures. You will drive accountability across the infrastructure organization and develop mechanisms to monitor and escalate against the health of the infrastructure business to executive leadership.

Successful candidates will be comfortable and confident in their ability to build and manage crossfunctional matrixed teams establish trust with a variety of internal customers and stakeholders eliminate nonvalueadd activities design practical solutions remove blockers and find creative ways to meet competing needs. They will also have experience managing fastpaced technical project teams; developing monitoring and reporting project/program health metrics at the VPlevel; developing and implementing change management plans; and driving position readiness improvement. Most importantly the Candidate will be able to act independently using strong judgement to drive timely decisionmaking and deliver highquality results.

Up to 15 domestic and international travel may be necessary to support AWS nonstandard infrastructure planning and scaling efforts.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.

Key job responsibilities
Ensure the continuous professional growth and performance improvement of your team
Lead development and of global supply planning strategies for government and multiple nonstandard infrastructure programs
Work with regional capacity supply teams and design and field engineering teams to facilitate site selection and qualification as well as inform build planning and activities
Develop datadriven business cases for firsttime region deployments and longterm scaling strategies and supply solves
Coordinate project activities with other relevant projects to gain both cost and efficiencies
Solve problems and remove blockers to timely capacity delivery
Identify opportunities to invent and simplify processes identifying business risks and implementing resolutions and scalable mechanisms
Communicate ideas to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives
Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health
Identify process improvement opportunities and gather user requirements with key internal customers
Develop and implement scalable datadriven process improvement/automated solutions
Develop standard operating procedures change/communication plans and project/programlevel status updates
Drive adoption with internal customers through effective change management.
Remain flexible to changing priorities and open to new ideas
Keep the customer experience as the primary focus

A day in the life
Program planning
Enhance abilities to assess and deal with capacity demand and delivery over a 013 year program of record for ADC AMER regions
Identify and pursue opportunities to critically analyze and deliver capacity within constrained environments. This information is not readily available within AWS systems or tools. Therefore requires development of strategy
Critically analyze and prepare information used by senior leaders for region planning guidance
Recurring status update or topicfocused meetings
Responding to data calls and coordinating with team members and partners
Strategy discussions and problem solving
Quickturn document development and/or review

Employee development and management:
Conduct 1:1s to better understand and support team individual challenges and opportunities for growth and advancement
Goal development and monitoring/assessments/refinement
Strategy and product refinement
Provide mentoring and coaching

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

7 years of program management and/or capacity planning production planning operations planning or inventory planning experience (e.g. forecasting planning optimization etc.
5 years building and managing highperforming teams consisting of both junior and seasoned professionals
BA/BS degree (Preferably in Physics Economics Business or Mathematics however nontechnical degrees will definitely be considered) or 10 years of commensurate Program management/Capacity planning/Production planning/Operations planning experience.

MBA or equivalent Masters degree
Demonstrated ability to systematically drive professional growth within your teams
Demonstrated ability to build and convey compelling value propositions at an executive level.
Demonstrated project management skills including managing multiple projects or programs at once in a fastpaced deadlinedriven environment
Experience developing quantitative and qualitative analysis and metrics to solve business problems

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147200/year in our lowest geographic market up to $254500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.