Senior Relationship Outsourcing Manager
Senior Relationship Outsourcing Manager
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Job Description
Senior Relationship Outsourcing Manager
Location: London Norwich York or Bristol based
Salary circa 80000 (national) circa 90000 (London) depending on experience and location
Are you someone whothrives in a leadership role excels at managing teams and has a passion for optimising outsourcing services Do you love to collaborate with senior stakeholders and drive continuous improvement in service delivery If so this role might be perfect for you!
A bit about the job:
This role is pivotal in managing a team responsible for the operational delivery of a portfolio of clients. You will ensure that outsourcing services are delivered in line with service delivery agreements internal policies and relevant regulations. You will oversee the development of policies and procedures manage key relationships and collaborate with other departments to achieve business objectives. Your strategic guidance will be crucial in identifying outsourcing opportunities conducting vendor selection and negotiating contracts and SLAs.
Skills and experience were looking for:
- Previous experience in leading the management of outsourced relationships preferably in Financial Services
- Strong commercial acumen and financial awareness
- Role models high quality customer service
- Excellent selfawareness and interpersonal skills
- Strong relationship and stakeholder management skills
What youll get for this role:
Our purpose with you today for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Salary around 80000 (National) 90000 (London) depending on location skills experience and qualifications
- Bonus opportunity 12 of annual salary. Actual amount depends on your performance and Avivas.
- Generous pension scheme Aviva will contribute up to 14 depending on what you put in.
- 29 days holiday plus bank holidays and you can choose to buy or sell up to 5 days
- Make your money go further Up to 40 discount on Aviva products and other retailer discounts
- Up to 1200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carers leave
- Flexible benefits to suit you including sustainability options such as cycle to work
- Make a difference be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending around 50 of their time in our offices every week combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied please send us an email stating that you have a disclosed disability and well interview you.
Wed love it if you could submit your application online. If you require an alternative method of applying please an email
Required Experience:
Manager
Employment Type
Full Time
