Hospitality Manager
Hospitality Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Mexico Joes is looking to hire a Front of House Hospitality Manager!
As a Hospitality Manager you will be responsible for organizing and overseeing the daily frontofhouse operations at Mexico Joes. You are responsible for helping the frontofhouse team reach their full potential through coaching for success and strong leadership. We expect a high level of focus on ensuring that each and every guest receives an excellent dining experience. As a part of the management team you will be expected to handle guest and employee complaints in a fair and diligent manner in accordance with company policy. It is expected that you will enforce adherence to restaurant regulations and quality standards. Management should actively participate in the improvement and betterment of the company team and culture.
This application will close on Wednesday April 23rd at 12 PM.
Position responsibilities will include but are not limited to:
- Being a confident and innovative leader
- Building and leading a great team
- Being selfmotivated
- Attending management meetings
- Conducting performance reviews
- Living our company values
- Building strong relationships with guests and developing regulars
- Creating a strong team culture
- Developing programs to create and maintain strong employee engagement
- Leading and managing all aspects of guest services ensuring every guest has a memorable and personalized experience.
- Developing and implementing strategies to enhance guest satisfaction and loyalty including the creation of special programs and services.
- Monitoring guest feedback and reviews and using insights to drive continuous improvement in service delivery.
- Building and maintaining a strong motivated and cohesive team by fostering a positive work environment.
- Providing leadership guidance and support to all hospitality staff ensuring they are welltrained and equipped to perform their duties.
Requirements:
- Solid understanding of hospitality procedures and best practices
- Problemsolving aptitude
- Outstanding written and verbal communication and interpersonal skills
- Strong leadership abilities
- Must be able to obtain an Oklahoma Liquor License
- Must have reliable transportation a valid drivers license and a clean driving history
- Ability to work well in a fastpaced and highstress environment
- Must be available to work all management floor shifts with the ability to open and close the restaurant and work on weekends
- One year of experience working in a fullservice restaurant
- Must be able to successfully pass a background check
- Catering experience a plus
- Previous management or supervisory experience is a plus but not required
Benefits Include:
- Participation in a company profitsharing plan
- Discounts at various company locations
- Health & life insurance coverage options
- Monthly stipend
- Paid time off
- Rewards and recognition program
- Pay commensurate with experience
- Opportunities for continuing education
All new team members must utilize direct deposit to receive their paycheck.
Company Information:
The Stan Clark Companies are a tightknit group of five organizations that share our vision to create lifelong relationships by delighting one person at a time. We are headquartered in Stillwater OK and have been bringing smiles to our guests faces for almost 50 years.
Stan Clark Companies supports two restaurant locations Eskimo Joes and Mexico Joes and a clothing retail business Eskimo Joes Clothes. In addition we support our businesstobusiness company where we make and sell branded solutions called Eskimo Joes Promotional Products Group.
We are excited you are considering joining our team! At Stan Clark Companies all team members are family and we take care of our family. If you feel like you can live our vision and mission: Delight every guest by giving my best! then we look forward to seeing your application!
Required Experience:
Junior IC
Employment Type
Full-Time
