drjobs Live Roadie-Orlando

Live Roadie-Orlando

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Orlando, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

Hard Rock Live Hosts (otherwise known as Roadies) are responsible for providing excellent service at events to all areas of Hard Rock Live. Reporting to the Live Managers and the Rocker Supervisor they will ensure that every guest has the opportunity to enjoy a clean safe and entertaining environment. This person must have experience providing a high level of guest service and with venue set up and break down.

Responsibilities

  • Maintain pleasant friendly and professional demeanor with internal and external guests at all times.
  • Seat Guests accurately and resolve any ticketing issues.
  • Directing guests appropriately and answering guests questions.
  • Set up and break down for all events including but not limited to chairs tables bike racks buffets trash etc.
  • Performing duties such as cleaning sweeping and vacuuming.
  • Effectively communicate escalated guest issues to the Live Manager and/or GM.
  • Assist in providing the basics of service tasks such as covering positions overseeing guest medical issues monitoring an aisle seating directing guests tending to any and all guests needs and set up & break down for events.
  • Crowd control
  • Maintain a positive working relationship with all departments within the building (e.g. Security Kitchen Sales etc. to ensure that all needs of our guests and clients are met.
  • Ensure that all equipment is cared for appropriately properly utilized by staff and any issues are reported to Management.
  • Maintaining and understanding general venue and company knowledge including upcoming events company initiatives and philanthropic initiatives
  • This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

  • High school diploma or equivalent.
  • One 1 years prior customer service experience preferably in an entertainment venue environment.
  • Able to work evenings weekends and late nights.
  • Must have the ability to read write and understand English in a working
  • Ability to move throughout the corporate office and cafes during visits (standing walking kneeling bending) for extended periods of time.
  • Ability to make repeating movements of the arms hands and wrists.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Manual dexterity handeye coordination and ability to work with hand above shoulders.
  • Ability to occasionally regularly frequently move objects (lift push pull balance carry) up to 50 pounds.
  • Ability to turn or twist body parts in a circular motion.
  • Ability to tolerate exposure to heat cold chemicals and loud/noisy environment.

Additional Details

  • Ability to pass a preemployment reference checks.
  • Must be open availability and maintain a flexible work schedule.

Employment Type

Part-Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.