Program Manager Quality
Program Manager Quality
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1 Vacancy
Job Description
Overview
At St. Lukes we pride ourselves on fostering a workplace culture that values diversity promotes collaboration and prioritizes employee wellbeing. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth competitive benefits and a supportive community of colleagues St. Lukes is truly a great place to work.
We are seeking a dynamic proactive and resultsoriented Program Manager Quality to drive and manage Quality Safety Performance Improvement Infection Prevention and/or Accreditation initiatives across designated sites. This critical role will serve as the primary contact for site operations ensuring all activities meet system compliance requirements while fostering continuous improvement in clinical and operational excellence.
What You Can Expect
Primary Point of Contact: Act as the goto expert and liaison for all Quality Safety Performance Improvement Infection Prevention and Accreditation activities across designated sites. Provide expert guidance and support to site leadership and teams.
Compliance & Standards Assurance: Maintain a deep understanding of compliance requirements and standards. Conduct assessments and audits to ensure adherence to regulatory and internal standards proactively identifying and addressing gaps to maintain high levels of clinical and operational excellence.
Operational Leadership: Administer and coordinate operational activities to drive forward Quality initiatives. Ensure that all Quality Safety and Performance Improvement projects are executed efficiently and effectively across the designated sites.
Audit & Survey Oversight: Oversee and support onsite audits surveys and inspections. Review findings and prepare status reports. Provide recommendations for corrective actions and improvements based on audit results.
Strategic Communication: Communicate program priorities policies and procedures to clinical and system leadership aligning with the organizations strategic growth initiatives. Ensure all stakeholders are informed and engaged in the ongoing quality improvement process.
Consultative Expertise: Provide expert recommendations and consultation to senior management and clinical departments on critical Quality Safety and Performance Improvement issues. Help drive decisionmaking and process enhancements.
Leadership Development: Offer leadership coaching and mentoring to a subordinate group helping them build skills and grow professionally. Act as a lead in some cases fostering a collaborative and highperformance team culture.
Continuous Improvement: Champion a culture of continuous improvement ensuring ongoing evaluation and enhancement of Quality Safety Infection Prevention and Accreditation efforts. Identify opportunities for process optimization and systemwide improvements.
Qualifications
- Bachelors degree or experience in lieu of degree
- Five 5 years relevant experience
Preferred Qualifications
Proven experience in Quality Safety Infection Prevention Performance Improvement or Accreditation programs within a healthcare or clinical setting.
Strong understanding of healthcare regulatory compliance and accreditation standards.
Exceptional organizational and project management skills.
Excellent communication and interpersonal skills with the ability to work effectively with stakeholders at all levels.
Leadership and teambuilding capabilities with the ability to mentor and guide others.
Ability to assess complex situations make recommendations and implement solutions.
Ability to maintain a high level of confidentiality and professionalism.
Whats in it for you
At St. Lukes caring for people in the communities we serve is our mission and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans we ensure our team feels supported in their benefits beyond the typical medical dental and vision offerings. We care about you and have fantastic financial and physical wellness options such as: onsite massages onsite counseling via our Employee Assistance Program access to the Virgin Pulse Wellness tool as well as other formal training and career development offerings to ensure you are meeting your career goals.
For more information reach out to Janet Littley Sr. Recruiter at
St. Lukes is an equal opportunity employer and does not discriminate against any person on the basis of race religion color gender gender identity sexual orientation age national origin disability veteran status or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
Required Experience:
Manager
Employment Type
Full-Time
