POMELLATO Boutique Manager - Frankfurt
POMELLATO Boutique Manager - Frankfurt
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Summary
Job Description
About Us
Pomellato handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more ecoconscious future Pomellato has now achieved 100 responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering a global luxury group managing the development of a series of renowned houses in the sectors of fashion leather goods jewellery and watches.
We are currently looking for a Boutique Manager based in Frankfurt.
How will you contribute:
Business Objectives and KPIs
Manage the boutiques to achieve sales objectives and KPIs ensuring to spend most of the time on the boutique floor with the sales team and clients
Concur to the definition of action plans related to the mystery shopping results and ensure their implementation
Coach constantly sales teams on extraordinary service selling skills and attitude to deliver a unique shopping experience
Resolve client concerns/disputes/complaints while assuring the client satisfaction is pursued
Ensure the ethical behavior of the boutique team and integrity toward the client
Team
Ensure the participation of the boutique teams in training to develop their knowledge on different topics (collections selling techniques brand and inspiration stories security)
Partner with sales trainers in all training implementation plans and followup
Master in relationships
Be proactive in recruiting new customers and promoting and creating events to generate new business opportunities
Actively participate and involve sales teams in social events
Constantly cultivate relationships with clients instore and outside the store
Implement client database activities as per marketing guidelines
Master of the house
Be responsible for the good maintenance appearance and safe environment of the stores highlighting maintenance issues according to guidelines
Be responsible for the good functioning of the boutique in terms of product assortment and visual merchandising monitoring the boutique stock and guaranteeing the respect of display guidelines
Ensure that the sales teams grooming is always up to standards
Be responsible for the boutique stock ensuring efficient and effective management of it according to KPIs
Supervise AFSS activities and requests
Luxury world knowledge
Ensure a strong understanding of the relevant market: competitions events products and pricing
Related to their environment guarantee profound knowledge of brand locations events and marketing activities
Who you are
Strong experience in the same position gained in a very customer servicefocused environment and with a genuine passion for luxury
Communication skills and interpersonal sensitivity
Negotiation skills and customeroriented
Entrepreneurial spirit
Positive attitude enthusiastic and team leader; wellintegrated in the social environment to develop and maintain effective relationships
Fluent in German and English
Why work with us
This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms gender age nationality culture religious beliefs and sexual orientation enrich the workplace. It opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates regardless of their background.
Job Type
RegularStart Date
Schedule
Full timeOrganization
Pomellato Deutschland GmbRequired Experience:
Manager
Employment Type
Full-Time
