Senior Telecaller
Senior Telecaller
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Job Description
Join our dynamic team at Touchstone Infotech where we specialize in delivering topnotch digital marketing services to clients across the globe. We are seeking a talented Senior Telecaller to help drive our sales and provide exceptional customer service.
Requirements
- Communicate with Inbound Leads:Engage with potential clients from India and abroad providing comprehensive information about our services and packages.
- Contact Existing and Potential Clients:Initiate contact with leads to discuss their requirements and how our services can meet their needs.
- Answer Queries:Address client questions and concerns regarding our products and services.
- Understand Customer Requirements:Use probing techniques to fully understand client needs and close deals effectively.
- Maintain Customer Database:Keep the customer database updated and accurately maintained.
- FollowUp Leads:Take responsibility for lead followup and ensure better conversion rates.
- Record Keeping:Maintain records of all sales calls and useful information for future reference.
Qualifications & Skills
- Experience:Proven experience as a telecaller or in a similar role with a track record of meeting sales targets.
- TechSavvy:Proficient with CRM systems IVR and WhatsApp API systems.
- Communication:Excellent verbal communication skills in English.
- Negotiation:Strong negotiation skills with the ability to resolve issues efficiently.
- Availability:Must be available during office hours.
- Digital Marketing Knowledge:Basic understanding of digital marketing concepts.
Benefits
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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