Octopus Energy is all about clean green energy with transparent pricing and a relentless commitment to customer experience. Join a global team dedicated to sustainability and green tech where energy is good for the planet and your soul Embrace flat hierarchies and an open agile culture that fosters innovation flexibility and creativity. At Octopus great people get stuff done all whilst being themselves.
Octopus was founded with a mission to use technology to accelerate us towards a lowcarbon future. Thats why we created Kraken our own technology platform from scratch which now serves over 70 Million households and is a core reason why Octopus is the number one energy supplier in the UK.
We have been using GenAI in live customerfacing environments since 2022 including one system that creates tens of thousands of highquality emails for our Energy Specialists combining our deep knowledge of the energy industry and the Octo communication style with customerspecific data from Kraken.
We are now looking for an experienced AI Lead to drive our use of GenAI to the next level building and executing a strategy to keep us at the forefront of tech innovation in the energy space. In particular the successful candidate would start as a handson builder whilst building out a strong team around them to deliver upon an ambitious strategy.
Youll report into the Global Head of Data Science and work on developing solutions that genuinely move us closer to Net Zero in a company passionate about building great technology to change the way customers use energy.
What youll do...
The four main areas are:
Technical Leadership
Lead the design development and deployment of generative AI solutions and systems including spending time handson coding
Stay across the latest advancements in AI and machine learning to ensure we stay at the forefront of technology
Oversee the technical architecture and ensure scalability reliability and security of AI systems
Strategic Management
Develop and execute a strategic roadmap for AI initiatives aligned with the companys goals alongside our technology and strategy teams
Identify and manage strategic partnerships with technology providers research labs and other stakeholders
Evaluate and integrate thirdparty AI services and solutions as needed
CrossFunctional Collaboration
Work closely with technical and nontechnical teams across the business be the bridge between these teams specifically for AI use cases
Communicate complex AI concepts to nontechnical stakeholders to facilitate understanding and decision making
Leadership and Team Development
Build mentor and lead a high performing AI team
Set clear objective and performance metrics for the team
Oversee the planning and delivery of AI projects ensuring they meet quality timeline and budget requirements
Manage project risks and issues implement mitigation strategic as needed
The ideal candidate will be
The three main areas are:
Handson GenAI builder
Experience delivering business value from GenAI tools building and scaling AI/ML systems from 0 to 1
Understanding of evaluations and how to improve GenAI systems against proprietary data in production
This experience could be from delivering a transformational product at an enterprise or developing innovative B2B products at a startup
Exceptional leader
Proven 2 years of leadership experience with a track record of managing and developing highperforming teams
A productfocused mindset with the ability to translate complex AI capabilities into user friendly experiences including proven experience leading the direction of tool development
The ability to both get into the nitty gritty with developers and translate complex concepts to nontechnical audiences as a plus enjoying doing technical talks at conferences
Passionate about the future of AI
Knowledge of AI ethics and the evolving regulatory landscape
A close follower of the trends at the cutting edge of GenAI development & implementation
Why else youll love it here
Wondering what the salary for this role is Just ask us! On a call with one of our recruiters its something we always cover as we genuinely want to match your experience with the correct salary. The reason why we dont advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesnt apply to Octopus whats more important to us is finding the right octofit!
Our process usually takes up to 4 weeks but well always do our best to flex around what works for you. Along the way youll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then Drop us a message at and wed love to help!
If this sounds like you then wed love to hear from you.
Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your any specific accommodationsWhether you require specific accommodations or have a unique preference let us know and well do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100 of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Octopus were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities an inclusive work environment and fairness for everyone.
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