Core Banking Support Analyst
Core Banking Support Analyst
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1 Vacancy
Job Description
Job Title:Core Banking Support Analyst
Employee Status: fulltime salaried
Estimated Hours/Week:38 hours/week
What Youll Get: (note varied offerings based on role and hours)
Comprehensive Health & Wellness package including Medical (with prescription coverage) Dental and vision
Weekly Pay
Matching Health Savings Account Contributions Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation Personal days paid holidays paid volunteer time sick days & flex time.
Tuition reimbursement
To see a full list of our benefit offerings check out this helpful guide!
About this position:
LMCU is looking for a Core Banking Support Analyst to actively participate in analysis development troubleshooting and implementation and ongoing support of organizational projects systems and initiatives for our core banking system Symitar. This role requires innovation and creativity with adherence to structured systems and processes. This position will require working collaboratively across departments.
What youll do:
Serve as a system administrator for the Symitar system that is the backbone for all teller transactions online banking mobile bankingbill paydebit and credit card transactions.
Monitor troubleshoot and escalate tickets as required to resolution.
Monitor and maintainthe Symitar systemhardware working closely with third party vendors to resolve issues.
Plan test and implement AIX&Symitarupdates and patches. Communicate and work alongsidethirdpartyvendorsto find timely resolutionsto critical issues.
Derive and document technical procedures.
In a 24/7/365uptimeenvironment participate inarotating oncallshifttorespond promptly to issues afterhours.
Responsible for investigating and correcting issues in realtime and providing problem resolution endtoend.
Maintainand troubleshootsupplementary products utilizedfor the automation ofLMCUs24/7needs including SMA SolutionsOpCon&HelpsystemsAutomate.
Utilizebasic scripting concepts toplan test and implementnew automated jobs forprocessingreports moving files/data to and from 3rdparty software vendors etc.
Work with other IS teams to introduce these technologies in order to improve daily processes and implement new solutions.
Work as the Symitar system subject matter expertalongside other Information Systems teams and credit union business units to implement new software and services.
Research and develop processes that seamlessly introduce new software and services to existing credit union solutions.
What Youll Bring: Youll like this position if you are...
Three or more years of professional IT experience including experience working with Symitar or another core banking system.
Willingness to dive in and learn new technologies.
Familiarity with SSH FTPand RDP.
Unix experience.
Who We Are:
Were proud of our past thrilled with our present and couldnt be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union LMCU is a not for profit institution owned by its members instead of corporate stock holders. We are accountable directly to our members and they directly share in our success benefitting by lower and fewer fees better savings and checking interest rates lower cost mortgages and a host of other advantages that simply dont exist at traditional banks.
Its about always doing whats best and right for our members it guides everything we do.
From friendly knowledgeable and professional employees who greet you by name to offering stellar value at every turn LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members lifetime financial needs.
Youll be encouraged to innovate and excel and were committed to your empowerment as an employee providing ongoing training development support and opportunities for you to achieve your career goals.
Have additional questions about the role
You may email us at: .
If you lack access to the internet or internet connectivity or have a disability that hinders your ability to apply online please choose one of the following options to obtain assistance:
Call us at:
Mail your resume to: 5664 Prairie Creek Drive Caledonia MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team who will provide appropriate assistance to facilitate the completion of LMCUs online application.
Required Experience:
IC
Employment Type
Full-Time
