Payment Operations Analyst - Weekend Cover
Payment Operations Analyst - Weekend Cover
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Job Description
Oversee the daily operations of the Cardiff payment team ensuring that daily tasks are carried out and queries are answered promptly.
Manage the weekend schedule ensuring two team members are always available to cover and alerting management if this is not possible.
Approve payments including Faster Payments International Payments/SWIFT ACH domestic payments and global realtime payment schemes in line with agreed cutoffs.
Approve incoming liquidity within agreed timescales.
Assist and support the team with general investigations and correctly resolve payment exceptions (e.g. rejections returns failures etc..
Approve Network Partner statements investigating and resolving any discrepancies.
Correspond and liaise with Network Partners through email telephone and the SWIFT network to resolve issues promptly and minimize service/client impact.
Develop an indepth understanding of the payment platforms and our Network Partners across the globe.
Actively seek to improve processes workflows and tooling.
Support the identification management and resolution of serviceaffecting incidents.
Effectively manage your time and that of the payment specialists to ensure all critical tasks are completed and deadlines are met.
Collaborate with other internal teams including Compliance Reconciliation Incident Management and Customer Support to ensure issues are resolved in a timely manner.
Report on daily challenges workloads and improvement ideas.
This is a hybrid position. You will be working weekends as well as 3 days mid week. Either Wednesday to Sunday or Saturday to Wednesday.
Qualifications :
Preferred Qualifications
Proven experience as a Payment Team Lead or Analyst
- Strong analytical and problemsolving skills
- Proficiency in banking software and payment processing systems
- Excellent attention to detail and accuracy
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Knowledge of compliance standards international payment schemes and regulatory requirements
- Experience working as part of a global team
- Experience working with Central Banks
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
