KYC Operations Senior Analyst

As a KYC Operations Senior Analyst you wont just be ticking boxes youll be playing a critical role in safeguarding Wise and our customers. Youll be at the forefront of ensuring we meet global regulatory and compliance standards diving deep into customer activities and behaviour patterns. This is a fantastic opportunity to become a true expert in the KYC domain working autonomously while still enabling team success through your insights and mentorship.

What Youll Be Doing

• Conducting Enhanced Due Diligence (EDD): Youll review customer risk profiles and make frequent informed riskbased decisions to ensure our standards are met.
• Analysing Customer Behaviour: Youll examine transaction histories and identify patterns that might indicate risks conducting periodic reviews to analyse changes in customer activity.
• Approving HighRisk Onboarding: Youll assess and approve the onboarding of highrisk customers ensuring everything aligns with our policies and regulatory requirements.
• Exercising Discretion: Youll skillfully prioritize tasks identify customer records needing further review and take decisive action to gather necessary information.
• Ensuring Compliance: Youll verify that all customer information and documentation meet our risk appetite for onboarding and maintaining highrisk customers.
• InDepth Research: Utilise various internal and external sources (like websites and company registries) to ensure only customers within our risk appetite are onboarded.
• Collaborating & Communicating: Work closely with other internal teams on escalated or complex cases and provide expert guidance to peers and management.
• Mastering Regulations: Maintain a deep understanding of AML/CFT Regulations their impact on the business and all Wise products and services.
• Drafting SAR Narratives: When needed youll be capable of drafting Suspicious Activity Report (SAR) narratives for unusual activity.
• Leading Improvements: Proactively seek opportunities by taking part in and leading projects to improve team processes contribute to policy updates and enhance training materials.
• Reporting to Stakeholders: Draft clear reports for internal and external stakeholders both periodically and on request.
• Global Expertise: Develop a deep understanding of different business models customer types country risks and regulatory requirements across multiple geographies.
• Supporting Audits: Assist Wise during internal and external audits and with regulatory processrelated queries.
• Mentoring & Coaching: Enable team success by mentoring and supporting KYC Operations Analysts providing training and coaching to enhance team capabilities.
• Customer Communication: Effectively communicate with customers through various channels like phone email and chat.
• Meeting KPIs: Perform your tasks and responsibilities efficiently consistently meeting key performance indicators set by leadership demonstrating that you get it done.

Qualifications :

• 3 years of experience in Operations or financial services with a preference for CDD/EDD/AML or compliance roles.

• Excellent verbal and written English skills (additional language skills are a bonus!) with the ability to clearly articulate complex thoughts.

• Working knowledge of global KYC/AML compliance regulations and standards.

• The ability to make sound decisions and apply a strong riskbased approach to your work.

• Youre punctual independent proactive and always willing to get things done.

• Exceptional communication and interpersonal skills strong organisational abilities keen attention to detail and analytical prowess.

• The capability to adhere to strict KPIs in a fastpaced highpressure environment.

• Resilience you handle routine and stressful situations well.

• Autonomy you can work independently within established procedures and practices.

• ProblemSolving youre capable of identifying gaps in policies and processes and providing detailed constructive feedback with examples.

• Flexibility youre ready to work in shifts including early mornings days afternoons late evenings weekends and public holidays as business needs dictate.

• Familiarity with reading legal and regulatory documents.

Bonus Points (Nice to Have)

• Education: A Bachelors degree in Finance Business Administration Law or a related field.

• Certifications: ICA CAMS or an equivalent certification (especially EDD/AML focused).

Additional Information :

Selection process:

• Take Home Test

• Recruiter interview

• Final interview

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

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Remote Work :

No

Employment Type :

Fulltime