As a vital part of our team the Medical Receptionist plays a key role in delivering a positive patient experience through professionalism efficiency and compassionate communication. This position requires strong multitasking abilities attention to detail and the capability to thrive in a fastpaced environment. A successful candidate will be dependable patientfocused and able to handle sensitive information with discretion and accuracy.
Duties and Responsibilities
- Answer incoming phone calls and route them to the appropriate team (pharmacy DME billing etc.
- Make outbound calls to patients caregivers and facilities to coordinate monthly DME orders
- Confirm supply needs delivery dates and insurance information with patients
- Document all communications and updates accurately in the patients chart/system
- Ensure patient records are current and complete with necessary authorizations or documentation
- Maintain a professional and empathetic demeanor with all patient interactions
- Collaborate closely with DME staff and pharmacy team to ensure seamless service
- Perform general front desk duties as needed including faxing scanning and filing
Qualifications :
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fastpaced environment
- Proficient with computers and EHR/EMR systems (training provided)
- Detailoriented and dependable
- Bilingual (Spanish/English) or previous experience in a medical office/pharmacy/DME setting a plus
Additional Information :
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid holidays
- Competitive pay at $1819 an hour
Schedule:
- Fulltime 8hour shift Monday through Friday
Shift availability:
- Day Shift 8:30 AM 5:00 PM)
Work Location:
- Ward Road Pharmacy 6590 Holman St Unit 203 Arvada CO 80004
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime