Financial Support Services Account Manager - Mon - Fri 8am-5pm

Williams Lea is hiring for a Financial Support Services Account Manager for our Columbus OH office to work Monday to Friday 8:00 am to 5:00 pm!

Pay: $85500 $90000/hour

Benefits:

• Various health insurance options & wellness plans (Medical Dental Vision Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Shortterm & Longterm Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to onsite Gym and Caf (Columbus only)
• Company Provided Parking ONLY FOR COLUMBUS/WHEELING
• ADDITIONAL BENEFITS PER MANAGER
• Additional Employee Perks and Discounts

The FSS Account Manager is responsible for all aspects of legal client billing. This role requires a commitment to customer service and strong technical analytic supervisory interpersonal and communication skills. In addition to monitoring daily billing activities this individual will also supervise the creation of budget projections for clients support client profitability analyses and lead special projects that support senior management decisionmaking

Job Qualifications

• A bachelors degree from a fouryear college or university with degree in business accounting or finance is required.

• 7 years of sizable law firm billing experience which must include not less than two years of sizable law firm billing management responsibility

• Significant Elite or Aderant experience.

• Demonstrated competence with Excel to include pivot tables vlook ups.

• Significant Ebilling Hub and ebilling vendor experience.

• Work Experience: Required: not less than seven years of sizable law firm billing experience which must include not less than two years of sizable law firm billing management responsibility

Job Relationships

• Ensure that all paper and electronic billing meets Billing Partner and client standards. This requires the constant supervision and training of billing staff frequent communications with law firm clientele and others involved with the billing process.

• Oversee and manage staff

• Provide budgeting forecasting and ad hoc reporting specific to client needs.

• Work closely with senior management and report on daily activities to resolve issues before they impact billing results.

• Ensure compliance with client billing guidelines. Ensure that Ebills are monitored daily and rejected invoices are corrected in a timely manner.

• Work with pricing and rates group regarding billing and exception to ensure compliance when billing.

• Work closely with the Collections team regarding follow up on open invoices and special requests.

• Perform other tasks as assigned.

Who we are: In a rapidly changing world the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

Were always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.

Williams Lea is a drugfree workplace and performs preemployment substance abuse testing.

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