Req ID:479729
At Alstom we understand transport networks and what moves people. From highspeed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
Job Title (Job Code):Project T & C Manager (PI Customer Site Manager (Depot Manager) (INMS02012
Purpose of the Job :
Manage one or several PI Customer Site teams performing WI activities (troubleshooting failure diagnosis fleet check field modification warehousing etc). Ensure application of EHS rules on customer site for activities under Alstom responsibility.
Manage Commissioning .
ORGANIZATION:
Organization structure (job belongs to..
Product Introduction Management of Site Country Cluster Region or Platform
Reports directly to:
PI Implementation Manager
Other reporting to:
Project Manager within project organization
Direct reports:
PI Implementation team for the project duration
Networks & Links
Internal
- PrPIM
- Project Manager Core Team members
- Participating Units and/or Subsystem Managers
- PI Support team
- RAMS team
- Project Engineering and Validation team
- Quality team (mainly PrQSM and SQ)
- Installation and Test & Commissioning team
- Internal Supplier representatives (Components/PU)
- Integrated Service Readiness (ISR)
- Maintenance/Service team (if Alstom)
- Global System representatives (if applicable)
External
- Customer site team
- Customer maintenance team (if not Alstom)
- External Suppliers
Main Responsibilities :
Key accountabilities:
- Deploy manage and enforces the application of Alstom & customer EHS security rules and relevant PI processes on customer site
- Manage PI Customer Site team and its workload ensure availability of necessary/qualified competencies of his/her team planning/coordinating/being technical and administrative support for the employees
- Ensure contribution to Reliability Growth and Return of Experience through proper input of Defect/Failure management system coordinating and collaborating with PI interface teams regular reporting
- Ensure fleet availability according to contractual commitments responsible to restore availability
- Ensure of PI scope of activities at customer site including Commissioning and Validation support (if required)
- Ensures update of the as maintained configuration of product in the field until the end of warranty
- Supervise local consignment / warranty stock availability
- Provide REX of the Warranty period to the organization trough PI frame
- Manage the relationship with customer depot management and maintainer
- Coordinate fleet check activities
- Identify/Support Project management & Services for Upsell opportunities versus customer needs
- Manages suitability of tools at the field sites
Performance measurements:
- Zero Deviation (EHS)
- Achievement of contractual availability (milestone) targets
- Containment and solution of K1S/K2/K3 issues on time
- Workload management
- Customer Site PI Implementation audit results (internal and external)
- Customer satisfaction survey result regarding PI Implementation scope
Main Required Competences :
Educational Requirements :
Mandatory:
Certified Technician or Graduate in technical area
Internal EHS training
Desirable:
EnglishHindi
Experience
Mandatory:
- Several years of technical experience mechanical or electrical / electronics Troubleshooting
- Field Experience
- Project (technical/industrial)
- Installation and Test & Commissioning team
- Team management
- General Railway and Product knowledge
- Railway safety
- EHS knowledge and exposure
- Customer contact
Desirable:
- RAM
- Problem Solving skills
- Data analytics (Defect Management system)
MAIN REQUIRED COMPETENCES
Step into the world of new possibilites today!
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equalopportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Required Experience:
Manager