Software Engineering Director - Intelligent Automation
Software Engineering Director - Intelligent Automation
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1 Vacancy
Job Description
Position Overview
At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Software Engineering Director for PNC Banks Intelligent Automation organization you will be based in Pittsburgh PA Cleveland OH Dallas TX Birmingham AL or Phoenix AZ.As a Software Engineering Director you will lead PNC Banks Intelligent Automation program. The role will be responsible for managing a team of Intelligent Automation professionals as well as overseeing the delivery and of IA solutions. The ideal candidate would bring expertise in Intelligent Automation technologies and a proven track record of driving automation initiatives that deliver business value.
Additional Preferred Skills and Experience also include:
Excellent verbal and written communication skills a passion for innovation a commitment to staying up to date with the latest advancements in intelligent automation.
Demonstrated expertise in developing or leading teams to design implement and optimize Intelligent Automation solutions leveraging tools such as RPA machine learning and AI to drive business value.
Skilled in influencing and collaborating across all organizational levels fostering partnerships with stakeholders and aligning objectives with business needs.
Expertise in linking Intelligent Automation solutions to business outcomes translating strategy into actionable plans and driving largescale transformation initiatives.
Proven ability to coach mentor and lead highperforming teams driving engagement and delivering results under tight deadlines.
Demonstrated ability to communicate complex ideas clearly tailoring messaging to diverse audiences and maintaining strong interpersonal and customer service skills.
Experience providing governance to ensure the platforms and products are secure and capable of supporting enterprise automation needs.
Large Language Models and Generative AI
Machine Learning and Virtual Assistant
Robotic Process Automation Frameworks (Automation Anywhere)
Salesforce
Job Description
- Directs all activities and initiatives related to application services for an entire organization or for major clients.
- Directs and manages the delivery of large or complex application development projects. Defines strategies and client needs focused on technology development.
- Maintains relationships with clients; communicates with IT and business management. Monitors prompt response and support for technical issues.
- Ensures high standards and quality of technical work. Directs reviews of tools and technologies for improving performance and reducing costs.
- Directs motivates develops and manages the performance of the management team and key staff.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC you will be expected to:
- Include Intentionally Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values Role models our values with transparency and courage.
- Enable Change Takes action to drive change and innovation that will transform our business.
- Achieve Results Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.
Preferred Skills
Application Development Business Management Customer Solutions Design Group Problem Solving Process Improvements Release Management Software Solutions User Experience (UX) DesignCompetencies
Application Development (Client/Server) Application Development (ObjectOriented) Application Localization and Internationalization Application Maintenance Application Testing Budgeting IT Industry: Trends & Directions Software Process Improvement (SPI) System TestingWork Experience
Roles at this level typically require a university / college degree and higher level education such as a Masters degree PhD or certifications. Industry relevant experience is typically 8 years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.Education
BachelorsCertifications
No Required Certification(s)Licenses
No Required License(s)Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for fulltime employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and longterm disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.To learn more about these and other programs including benefits for full time and parttime employees visitYour PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also calland say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.
California Residents
Required Experience:
Director
Employment Type
Full-Time
