Job Summary:
We are seeking a motivated customer facing technical support individual to join our dynamic team to aid in promoting our semiconductor foundry services. This individual will be responsible for providing highly responsive pre/postsales applications engineering support to enable our growing business across BCD Analog/Mixed Signal CMOS CIS & RF processes.
Key Responsibilities:
- Directly communicating with customers and engineering design/process groups
- Presenting and interpreting design application and service information to customers and sales personnel
- Ability to forge and manage multilevel engineering and management relationships with customers partners and company staff in a dynamic global marketplace
- Providing technical support to sales team members in the field
- Working with customers and internal technology development teams to identify engineering possibilities and limitations
- Aid customer & sales team to identify cost vs. performance issues
- When needed help to identify new applications and markets for existing foundry processes
- Assisting customers in device usage challenges and customer testing of complex devices
- Communicating and sharing new information and methods with cross functional team members to achieve organizational goals.
Qualifications
- This position requires a BSEE/MSEE degree or equivalent
- 3 years experience as an applications engineer (field or factory) in a hightech company.
- A team player with good communications skills and a strong customer service orientation as well as the ability to execute to a plan
- San Jose/Silicon Valley areabased role
- Will require US (mostly Silicon Valley) and some international travel. 10
Preferred Qualifications:
- Experience in a semiconductor manufacturing or ASIC design environment.
- Deep knowledge of CMOS process technology for logic mixedsignal and systemonchip implementations as well as EDA tools and IP & cell libraries.
- Preference will be given to a selfstarter with the capability to get things done in a complex global business environment without direct supervision.
- The ability to effectively communicate complex technical concepts to a variety of engineering and management audiences is essential.
Compensation:
- Base salary bonus and very competitive health & wellness benefits