Presentation Associate - OH

Shifts: 

Mon Fri 4pm12:30am Eligible for an additional 10 shift differential 

Mon Fri 7:00am3:30pm

Job Description Summary

Job Duties

The Presentation Associate position is responsible for providing presentation services for our clients.

* denotes an essential function)

• *Utilize appropriate logs and/or tracking software for all presentation work
• *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• *Perform work in presentation design including but not limited to creating pitch books and materials creating editing and error correcting multiple document types to support the clients brand; intake and workflow coordination functions as needed (will use PowerPoint frequently) 
• *Use established procedures standards and formats to edit proof create or otherwise complete presentation requests to client satisfaction
• *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
• *Communicate with team members lead supervisor or client on job or deadline concerns
• *Meet contracted deadlines for service delivery to our clients
• *Troubleshoot basic software or hardware problems
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Perform Quality Assurance on own work and/or work of others as requested
• Adhere to Williams Lea Tag policies in addition to client policies
• Use equipment and supplies in a cost efficient manner

Qualifications :

• High school diploma or equivalent
• Minimum 1 year presentations experience preferably in a legal banking or large corporate environment
• Skilled in the use MS Office software (Excel PowerPoint Visio as examples); strong keyboarding and typing skills
• Familiar with other software programs for editing and/or creating documents; specifically Adobe PDF & Creative Suite (Illustrator Photoshop as examples) 
• Strong attention to detail; able to work on multiple projects simultaneously
• Able to apply intermediate requisite knowledge of appropriate grammar spelling composition to work requests
• Must have good organizational skills
• Must be able to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Able to exercise good judgment to make decisions that conform to business needs and policy
• Good problem solving skills with the ability and understanding of when to escalate a problem to a supervisory level
• Ability to maintain professional composure when working with immediate deadlines
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast paced environment
• Ability to communicate professionally both verbally and in writing
• Must be selfmotivated with a positive attitude
• Proven customer service skills are required in order to create maintain and enhance customer relationships

Additional Information :

Who we are: In a rapidly changing world the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

Were always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.

The salary range for this role at the noted location is $20.25 $21.32/hour 10 shift differential for 2nd shift 

Starting pay decisions are determined based on multiple factors including but not limited to relevant education qualifications skills experience certifications proficiency performance shift location and other business needs. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include a signon bonus of $XXXX overtime shift differential callin and/or standby pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.

#GOC

RRD is an Equal Opportunity Employer including disability/veterans