Senior Manager Tech Lead - Crew Manager Experiences - Restaurant Technology
Senior Manager Tech Lead - Crew Manager Experiences - Restaurant Technology
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1 Vacancy
Job Description
The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.
The Senior Manager Tech Lead for Restaurant Technology will be responsible for the technical direction strategy overall deployment and market adoption of a McDonalds accuracy solution.
Accountabilities & Responsibilities:
- Establish a technical vision and strategy for restaurant products specifically focusing on an accuracy solution
- Drive the technical direction for the product participate in any relevant partner selection and lead a development team
- Lead integration discussions with applications in the McDonalds ecosystem
- Partner with our restaurant platform product and engineering teams to review architecture solution designs and drive alignment on a Platform and Application North Star
- Attend all squad level ceremonies and act as the leader of the Software Development Engineers (SDEs) of the respective squad
- Partner with the PM (in a Product squad) to lead the entire lifecycle of the backlog grooming process
- Manage the output (quality and efficiency of external vendor & internal squads to ensure they are delivering to the standards required by McD
- Ensure that code development aligns with architectural quality and security standards
- Maintain documentation standards for all software shipped by the squad
- Answer technical questions from the squads and stay accountable for technical solutioning
- Accountable for deployment of new features including QA push to production and defect remediation
- Senior manager level TLs can act as manager to several manager level TLs
- Act as the mentor to junior TLs
- Assist and be the authority on features and capabilities to our engineers and other product teams to ensure alignment
- Coordinate and/or implement plans to ensure that technical solutions meet the needs of the business.
- Develop and implement optimization experiments to validate and optimize features adoption
- Collaborate across functions (e.g. Market partners IT and Program Management) to ensure the timely delivery of products
- Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $149260 $190310 per year
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.
Qualifications :
- Bachelor Degree or equivalent experience in Computer Science Engineering or a related field
- 10 plus years of technology experience required.
- 8 plus years handson software development experience with knowledge of Agile software development process
- Significant software development experience with knowledge of Agile software development process
- Experience engaging with team members across an atscale complex global matrixed org setup
- Excellent understanding of latest development technologies
- Infrastructure knowledge
- Experience with code refactoring design patterns developing with a focus on design continuous deployment building highly scalable applications and ensuring application security
- Proficient in pair programming continuous integration developing with tests & incremental design
- Experience in Agile Development application of Agile techniques and delivery practices
- Encourages the use of Agile methodologies to foster a dedicated approach in product teams
- Strong communication skills with ability to explain complex technical decisions to nontechnical collaborators
- A bias toward action
- Strong quantitative analysis skills; expertise in analytics and proficiency in research and analysis
- A passion for driving an improved customer & crew experience as well as a passion for improving operations
- A love of new technologies and the drive to find ways to implement better tools and processes
- Retail and Digital technology experience
- Experience translating customer needs into product features
- Strong ability to speak to as well as collaborate with engineers project managers corporate leadership and partners
- Experience leading multifunctional teams and managing indirect reports to achieve organizational goals
- Experience and expertise in project and product planning including product definition feature prioritization tradeoff processes and roadmap creation
- Curious committed and a selfstarter with a strong preference for taking initiative; Proven track record of accomplishing tasks
Preferred Qualifications:
- MBA
- Retail experience Point of sale systems and/or kitchen management solutions
- Experience working on projects that span multiple organizations geographies and business units
Additional Information :
Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds longterm incentive plan.
McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.
McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
