Service Manager
Service Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Diehl Subaru of Massillon has an immediate opportunity for an experienced Service Manager who can lead and manage our High Performingservice department!
Service Managers daily job responsibilities include but are not limited to:
- Managing and overseeing theservicedepartment andserviceemployees
- Monitoring technicians daily productivity reports and preparing corresponding payroll records
- Hiring and training newservicepersonnel
- Forecasting goals and objectives for the department and striving to meet or exceed them
- Maintaining clean factory and extended warranty schedules
- Coordinating with other departmentalmanagers within the company
- Ensuring manufacturer and dealership training is upheld inside the entireservicedepartment
- Managing customer relations while maintaining satisfactory CSI as per manufacturer guidelines
- Working with vendors to createservicepromotions and maintainserviceprograms
- The most important part of the job is customerservice!
The ideal candidate should possess:
- Experience in the position ofservicemanageror a similar position in the automotive industry
- Strong verbal and written communication skills
- Excellent interpersonal and customerserviceskills
- Current Drivers License with satisfactory DMV driving record
- Organizational Skills: Strong organizational and timemanagement skills to handle multiple tasks and responsibilities efficiently.
- ProblemSolving Skills: Ability to identify issues develop solutions and make informed decisions to improveserviceoperations.
- Computer Proficiency: Familiarity with dealership management software inventory management systems and other relevant computer applications.
- Financial Acumen: Ability to manage budgets analyze financial reports and implement costcontrol measures.
Benefits:401(k)
- Competitive Compensation Package (salary bonus)
- Paid Vacation
- 401(k) with Company Match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Employee Discounts
- Professional Training & Development
Required Experience:
Manager
Employment Type
Full-Time
