Internet Sales Representative
Internet Sales Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Patrick Dealer Group is currently seeking a Fulltime team member in our Sales Business Development Center. Patrick Dealer Group is one of Chicagos largest automotive dealership groups representing eight different franchises. As a valued and respected member of our winning team you will be surrounded by an encouraging work are family owned and committed to the best vehicle selection while providing Best in Class customer satisfaction...thats the Patrick Promise.
JOB DESCRIPTION
The primary objective is always to serve our customers ensuring they have a great experience before and after the sale. Another primary objective of this role is to generate appointments by converting opportunities (leads) into the showroom virtually and physically which will ultimately lead to the sale of new and used vehicles.
Patrick Offers the Following Benefits:
- Competitive Pay PlanPLUS a bonus structure
- Fulltime and on Saturdays
- Mixture of shifts such asand 128.
- Paid Time Off Starts after 90 days
- Two weeks vacation after one year
- Medical/Dental/Vision
- Disability Insurance
- Life Insurance
- FSA
- 401k
- Employee Purchase Program
- Employee Referral Program
Duties and responsibilities
- Monitor incoming leads respond to them immediately according to the Patrick Dealer Group Internet Lead processes and word tracks. The objective is to ensure that all leads are responded to within 15 minutes or less during scheduled business hours.
- Verify that all phone leads are correctly logged into theCRM with appropriate notes to allow for effective followup and management of the lead.
- Follow up with all unsold customers that walked into the dealership without an appointment to attempt to bring them back so we can close the sale.
- Verify that all legitimate appointments are accurately scheduled in theCRM with detailed notes and expectations of the visit. Ensure appointments are assigned to the correct salesperson for an effective followup process. Follow up on all missed legitimate appointments.
- Monitor theCRM to make sure our followup protocol is being carefully followed for every lead assigned to the client advisor as prompted by our CRM system.
- Manage and maintainCRM database track daily phone ups appointments missed and shows.
- Work together with your team to ensure all incoming phone leads are answered within 3 rings all incoming email leads are answered within fifteen minutes and all leads are pursued diligently until the cadence is complete or your manager determines a lead is no longer worth pursuing.
- Communicate with customers via email / text / phone call.
- Maintain a clean and professional appearance and work environment.
- Complete other tasks as assigned by management
Qualifications
- Previous experience in a call center and/or telemarketing is highly preferable.
- Previous experience with Microsoft WordCRM and data entry is highly preferable.
- Organized multitasked selfmotivated with the ability to work effectively as part of a team or on individually assigned tasks in a fastpaced dynamic environment where superior timemanagement and prioritization skills are essential and required.
- Able to sit and work at a computer keyboard for extended periods of time.
- Preferable knowledge of working Microsoft WordCRM / knowledge data entry skills.
- Clean driving record must have been licensed for at least three years.
- Must be willing to submit to a drug screen and background check.
- 19 years of age or older.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Intern
Employment Type
Full-Time
