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Job Description
Triumph is one of the worlds largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph and sloggi. Globally the company serves 20000 wholesale customers and sells its products in more than 2300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the amfori Business Social Compliance Initiative (amfori BSCI).
Learn more about Triumph on:
Customer Success Operations Department for our office in Segrate (MI) is looking for a
Customer Service Specialist with German (f/m/d) 100
You will join the Business Operations Analyst & Consignment team an international crew aimed to support operations for retail shops outlets and partners in the European area.
Your Responsibilities:
Ensure that operational day by day activities (orders/ deliveries/ invoices) run as expected monitoring processes in SAP and other tools.
Use data analytics to assess and improve processes in order to promote harmonization and best practices sharing across Europe
Be the main contact for shops/customers and internal stakeholders within the own area of responsibility
Support and drive testing to implement new project/functionalities
Area of responsibility: Europe with focus on German region
Your ideal profile:
- At least 2year experience in Customer Service in an international environment or structured company
- Analytical skills and experience working with huge data analysing figures and producing reports
Excellent communication and organizational skills
Team player
Efficient in Microsoft Office applications (Good excel knowledge is a must)
SAP skills are an advantage (upskilling training will be provided)
Salesforce (nice to have) (upskilling training will be provided)
- Advanced communication skills in English and German
We offer:
You will never walk alone
As a family owned business with more than 135 years of experience Triumph embraces diversity throughout our global organization. Currently our offices are present in over 40 countries across Europe and Asia from Norway to Morocco and Australia having many international teams collaborate together every day. Guiding our corporate behaviours are respect and value for our employees but also Collaboration as one of our key Corporate Competencies being a core part of our every day working environment.
Make a Difference together
The future belongs to our children. At Triumph we want to be proud of our commitment to building a sustainable society and protecting the environment and we work everyday to ensure our products are manufactured in a sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.
Putting People at the centre
At Triumph we are committed to our employees they represent the foundation for our success. This means that as a company we are driven to offer great career opportunities in a dynamic fastpaced organization. Our HR function across the globe strives to support our employees in their development through our Triumph Learning Academy
We continuously strive to recruit new talent offering them one of the textile industrys most international working environments excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company we are present in many key markets in Europe like Germany Italy France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on in countries like Japan China and Singapore as well as being an employer that people aspire to work for. As a company serving women we fundamentally believe in gender equality and diversity. Women make up more than 50 of our companys workforce. In the last years we have had a specific and successful drive to increase the number of women in management.
Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race colour religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.
If you are seeking a great opportunity to develop your career please send us your CV in English by clicking on Apply.
Employment Type
Full Time
