Treasurer-Tax Collectors Specialist III
Treasurer-Tax Collectors Specialist III
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Job Description
Introduction
DESCRIPTION
This class specification is located in the Office of the TreasurerTax Collector. TreasurerTax Collectors Specialists under varying levels of supervision will have close contact with the public both by telephone and in person answering questions related to unsecured and secured taxes. Unsecured taxes include Current Unsecured and Unsecured Delinquent taxes. Secured taxes include Current Secured Secure Delinquent and Tax Defaulted Land. Incumbents receive examine prepare process and maintain a variety of documents; assure adherence to legal procedures collect fees record distribute and reproduce copies of documents and perform related duties as required.
This is the advanced journey level classification in the series. Whereas the lower classification of Treasurer Tax Collector Specialist I & II are flexibly staffed the Treasurer Tax Collector Specialist III position is appointed through competitive examination. Incumbents under general supervision perform the most complex duties involving property taxation and/or secured and unsecured bankruptcy. The Treasurer Tax Collector Specialist III differs from the lower classifications of Treasurer Tax Collector I and II in that the duties are characterized by incumbents having frequent public contact either in on the telephone or in person which requires extensive research independent decisionmaking and judgment and a thorough knowledge of the most complex procedures rules codes policies and computer applications of the Office of the Tax Collector.
MINIMUM QUALIFICATIONS
The equivalent of two years of fulltime experience performing duties of a complex and technical nature in applying legal statutes and rules requiring expertise and special knowledge independent interpretation problemsolving and research of complex legal documents.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
Knowledge of:
- Techniques and practices for dealing with individuals from various socioeconomic and ethnic groups both on the telephone and in person and through correspondence (including stressful contact with irate and hostile individuals).
- Modern office practices and procedures including the use of computer hardware and software and related equipment.
- Laws regulations and codes governing the taxation of property.
- Legal terminology applicable.
- Business correspondence filing and standard office equipment operations.
- Business arithmetic.
- Establish and maintain effective working relationships with the public (including stressful contacts with irate persons) staff peers and other agencies.
- Learn and use software applications specific to the Office of the TreasurerTax Collector.
- Learn and apply complex laws regulations and codes governing the taxation of real property.
- Perform extensive research of Tax Collector Assessor and ClerkRecorder files/records to compile reports and formulate responses.
- Prioritize work and coordinate several activities to meet critical mandated deadlines.
- Perform detailed and accurate review of legal documents for completeness of information and conformance with requirements.
- Exercise independent judgment in determining proper work methods and procedures and assembling and evaluating information.
- Analyze evaluate and draw logical conclusions.
- Organize and maintain accurate files and records.
- Perform detailed office support work.
- Perform accurate arithmetic calculations.
- Communicate effectively orally and in writing.
- Understand and follow complex oral and written instructions.
- Work independently and carry out assignments with minimal supervision.
EXAMINATION COMPONENTS
- A review of the applicants application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
- A review of the supplemental questionnaire to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.
- An oral interview which will be weighted as 100 of the candidates final examination score. The oral interview will be administered virtually and may contain situational exercises.
For your Health & WellBeing
- Medical HMO & PPO Plans
- Dental HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts Health FSA Dependent Care and Adoption Assistance
- ShortTerm Disability Insurance
- LongTerm Disability Insurance
- Voluntary Benefits Accident Insurance Critical Illness LongTerm Care Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan (Defined Benefit Pension Plan)
- Deferred Compensation Plan 457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks cell phone etc.
- Child Care Resources
- 1stUnited Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.
** Nonexempt management employees are entitled to up to three 3 days of management paid leave. Exempt management employees are entitled to up to eight 8 days of management paid leave.
Conclusion
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add@jobaps acgovandas accepted addresses to any email blocking or spam filtering program you may use. If you do not do this your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the My applications button on the Current Job Openings page.
Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read received or accessed by any applicant for a county recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Erika Beams Human Resources Analyst
Human Resource Services Division County of Alameda
Analyst Email Address Link: Phone:
SERVICE WORKER
All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit competence performance and business need. Alameda County does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other nonmerit factors protected under federal state and local law. Alameda County celebrates diversity and is committed to creating an inclusive and welcoming workplace environment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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