Demand Responsive Transport Support Officer
Demand Responsive Transport Support Officer
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1 Vacancy
Job Description
Salary:Plus 10 for standby and callouts)
Hours per week:37 hours
Interview date:week commencing Monday 12 May 2025
Passenger Transport Community Companions
Join our dynamic Passenger Transport Unit (PTU) where we play a pivotal role in managing andfacilitating diverse transport services tailored to the unique needs of different demographics.
Were on the lookout for a talented Demand Responsive Transport (DRT) Support Officer to join our team and be a key player in the seamless operation of the Wiltshire Connect DRT bus service.
Enjoy a workplace that values you with employee benefits including hybrid and flexible working familyfriendly policies and exciting career progression opportunities. In this role your main mission is to ensure the Wiltshire Connect networkoperates efficiently delivering an exceptional customerfocused be the driving force behind our service promoting it with enthusiasm engaging with the community collaborating with stakeholders andoversee operational aspects and ensuring that disruption to passengers is minimised during operational incidents.
Ifyoure someone who puts customers firstshowcasing exceptional interpersonal and communication skills along with a generous dose of tact and diplomacy in handling challenges thenyoureexactly the candidatewere eager to welcome on board.
Operational hours
Wiltshire Connect operates from 6 am 8 pm on weekdays and 8 am 7.30pm on Saturdays. The main working hours for this post are between 6 am 7 pm on weekdays. Saturdays are covered on a callout basis as per a rota. To meet operational needs applicants must be available to start at 6 am or finish at 7 pm on a Rota basis. Specify your preferred working hours and whether youre applying for a FullTime or PartTime role in your application.
Why us
Wiltshire Council is a friendly welcoming place to work with a One Council ethos. Thats why we focus on getting the things that matter to our people right.Explore more benefits here!
Please download and read the role description and person specificationcarefully before you apply as well asOur Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead work and act to deliver our services. We will not tolerate discrimination bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion dignity trust and respect which is underpinned by our vision and Our Identity framework.
For more details contact Paul Sanders DRT Manager at .
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read ourstatement of commitment to equality and inclusion.
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldnt want you to miss out on any important updates or interview invitations. Thank you!
Required Experience:
Unclear Seniority
Employment Type
Full Time
