RHS Services Assistant II
RHS Services Assistant II
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Summary
- Will regularly be available to students parents guardians campus departmental and divisional partners and guests in person on the phone and through email.
- Resident hall/apartment management of all students including assignments & changes occupancy verification audits etc.
- Compiles and maintains room and board records charges and student accounts.
- Professionally answers responds to prioritizes troubleshoots and screens phones calls in a timely manner consistent with Delivering Outstanding Spartan Experiences.
- Professionally answers responds to and prioritizes electronic messages (includes emails online chat) consistent with Delivering Outstanding Spartan Experiences.
- Maintains and reconciles accurate housing records in an enterprise business system (Mercury) consistent with campus SLE REHS and Housing Assignments Office policies procedures.
- Understand the needs of diverse populations and effectively serve students and guests with an inclusive approach.
- Professionally partner with and respond to living learning and residential college staff and students.
- Prepares and updates coding procedures and process guides to ensure information is current.
- Maintain a thorough knowledge of multiple business systems used to perform duties.
All positions in SLE are designated as critical status. In the event of a university closure modification or suspension of operations due to snow or other emergency condition persons in this position are expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If a person has an approved remote work agreement to work a portion of their normally scheduled work hours remotely they may be called upon to work onsite to serve the MSU community.
Minimum Requirements
Knowledge normally acquired through a high school education; one to three years of related and progressively more expansive work experience in typing filing and reconciling accounts and using word processing spreadsheet database desktop publishing and/or presentation software; or equivalent combination of education and experience.
Desired Qualifications
Knowledge of MSU accounting and personnel forms policies and procedures; ability to work proficiently with Microsoft Word Excel Access PowerPoint RMS Web Requisitioning EBS and Document Viewer; valid vehicle operators license;selfstarter who demonstrates a work orientation towards Delivering Outstanding Spartan Experiences problem solving organization taking initiative leadership working as part of team and learning for continuous development; experience working with people from a diverse racial ethnic socioeconomic LBGTQIA2S and gender backgrounds; ability to multitask with frequent interruptions.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship age disability or protected veteran status.
Required Application Materials
Resume/Cover letter
Work Hours
STANDARD 85
The Bidding Eligibility ends on 04/15/2025 at 11:55 PM
Employment Type
Full-Time
