Dealer Relations Account Executive
Dealer Relations Account Executive
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Salary Not Disclosed
1 Vacancy
Job Description
Who we are
At CarGurus (NASDAQ: CARG) our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then our history of innovation and gotomarket acceleration has driven industryleading growth. In fact were the largest and fastestgrowing automotive marketplace and weve been profitable for over 15 years.
What we do
The market is evolving and we are too moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing purchase and delivery of a new one. Today tens of millions of consumers visit CarGurus each month and 30000 dealerships use our products. But theyre not the only ones who love CarGurusour employees do too. We have a peoplefirst culture that fosters kindness collaboration and innovation and empowers our Gurus with tools to fuel their career growth. Disrupting a trilliondollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
The Dealer Relations Account Executive will focus on maintaining and growing CarGurus existing customer base in the Canada market through the analysis of performance data renegotiation of subscription rates prospecting of potential upsell and crosssell opportunities and mitigation of customer churn. Additionally you will be responsible for active account management including but not limited to addressing and resolving all issues that customers may encounter with their subscriptions.
What youll do
- 2 years of sales experience working within a target driven sales environment
- Retention/nurturing renewals upsell/crosssell is a must
- Churn reduction experience would be an advantage
- Ability to negotiate and build strong rapport/relationships with clients
- Developed pipeline forecasting skills
- Good organizational & communication abilities
- Able to adapt to change within a rapidly evolving business environment
- Selfdriven and passionate about cars!
- Automotive experience a plus
What youll bring
- 25 years of sales experience in a closing role
- Bachelors Degree or Equivalent professional experience
- Strong sense of customer service
- Sales pipeline forecasting experience
- Good organizational & problemsolving abilities
- Able to adapt to change within a rapidly evolving business environment
- Strong internal motivation
- Industry experience a plus
Working at CarGurus
We reward our Gurus curiosity and passion with bestinclass benefits and compensation including equity for all employees both when they start and as they continue to grow with us. Our career development and corporate giving programs as well as our employee resource groups (ERGs) and communities help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage worklife balance and individual wellbeing. Thoughtful perks like daily free lunch a new car discount meditation and fitness apps commuting cost coverage and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potentialstarting with our hiring process. We do not discriminate based on race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. We foster an inclusive environment that values people for their skills experiences and unique perspectives. Thats why we hope youll apply even if you dont check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LIHybrid
Required Experience:
IC
Employment Type
Full Time
